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Terms and Conditions

Who We Are.

We are TechMedia Group Limited, a limited company registered in England under 12124055, whose registered address is 3rd Floor 86-90 Paul Street, The Arts Building, London, EC2A 4NE 

How To Contact Us.

You can contact Our Customer Care Team by:

How Compare Broadband Packages Will Contact You.

If We have to contact you We will do so by telephone, in writing to the email or postal address provided by you, or by text message to the mobile number you provided.   

Our Broadband Comparison Terms and Conditions

Use of this website and the services provided via it ("Compare Broadband Packages") are conditional upon you accepting the following terms and conditions. Unless otherwise specified, your acceptance of this Terms and Conditions shall be indicated by your use of and/or registration with Compare Broadband Packages.

These terms and conditions and our Privacy Policy, (together the "Terms and Conditions") form our entire agreement with you in respect of non-chargeable use of Compare Broadband Packages and supersede any prior agreement or arrangement with you in respect of Compare Broadband Packages.

1. Availability and accuracy of Compare Broadband Packages

We will endeavour to ensure that Compare Broadband Packages is available 24 hours per day without any interruptions. However, we reserve the right to make Compare Broadband Packages unavailable at any time or to restrict access to parts or all of Compare Broadband Packages without notice. 

Compare Broadband Packages is an independent information and comparison online service. We use information about broadband products supplied to us by broadband providers, and available on the broadband providers' own websites.  We endeavour not to make anything on Compare Broadband Packages misleading, but we cannot wholly represent that the information accessible on or via Compare Broadband Packages is accurate, not misleading, complete or up-to-date. If you find any errors, we welcome users' feedback.

Nothing on Compare Broadband Packages is, or shall be deemed to constitute, financial, investment or other advice or a recommendation or endorsement by us. 

2. Compare Broadband Packages is a comparison service

Information on Compare Broadband Packages is provided for general information purposes only and should not be relied upon by you. You should always check the suitability, adequacy and appropriateness of the product or service that is of interest to you and it is your sole decision whether to obtain or refrain from obtaining any product or service.

3. Use of Compare Broadband Packages

Compare Broadband Packages is designed for your personal, non-commercial use and you must not use it in any other way without our consent. Except as permitted under applicable law, you must not use, copy, translate, publish, licence or sell Compare Broadband Packages or any materials or information in Compare Broadband Packages or the structure, overall style and program code of Compare Broadband Packages without our consent. If you wish to make a request for consent, please contact us.

4. Your contributions 

You agree to only use Compare Broadband Packages for lawful purposes and that any information that you provide in connection with, or which forms part of, Compare Broadband Packages will be, as far as you are aware, true and accurate and will not infringe any copyright or trademark, or any right of privacy, publicity or personality or any other right, whether registered or unregistered, of any other nature or any person, or be obscene or libellous or blasphemous or defamatory and you agree to indemnify us against all claims, proceedings, damages, liabilities and costs, including legal costs arising out of your breach of this term.

We reserve the right to pass your details to law enforcement agencies if required to do so by applicable law, or in cases of possible criminal prosecution.

We cannot make any assurances about the information or contribution made by any other user and you should exercise caution before acting or otherwise relying upon any information you obtain via Compare Broadband Packages. 

We reserve the right to modify or remove any comments on Compare Broadband Packages, for any reason, but do not warrant that we will modify or remove any comments which may be obscene or libellous or blasphemous or defamatory if we are not aware that such comments have been posted. 

The poster retains the copyright to their own reviews/comments, but by posting them here you are giving Compare Broadband Packages an unlimited licence to use them across the website.

5. Links

Compare Broadband Packages includes links to other internet sites. Without limiting what we say elsewhere, we make no representations or warranties about those sites or their content, nor that the links work. 

You may set up a link to Compare Broadband Packages provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, as determined by us. You must not operate a link to this Website in such a way as to suggest or imply any form of association, approval or endorsement by us, except with our written permission.  We reserve the right to require you to immediately remove any link to this Website at any time and we may withdraw any linking permission at any time.

6. Data protection

It is your responsibility to ensure that that you give us an accurate and valid e-mail address and other contact details and tell us of any changes to them, however, we cannot make any assurances about any other user you may meet using the Compare Broadband Packages. We comply with all applicable Data Protection laws in the UK. For a description of how we use your personal data, please see our Privacy Policy

7. Intellectual property

Compare Broadband Packages, its style and structure, and the materials and information on Compare Broadband Packages of Compare Broadband Packages are protected by copyright and other intellectual property rights, and may not be used by you except as expressly provided in this Terms and Conditions. The authors of the documents in Compare Broadband Packages assert their moral rights. 

8. Our liability

Since a substantial part of Compare Broadband Packages is both free and available to all, it is a condition that your use of Compare Broadband Packages is at your own risk. We shall not be liable to you or in breach of these Terms and Conditions for any delay or failure to perform any obligation if the delay or failure is due to a cause beyond our reasonable control including, without limitation, the blocking or restricting of information to and/or from our network. 

Except as expressly provided in these Terms and Conditions, we disclaim any further representations, warranties, conditions or other terms, express or implied, by statute, collaterally or otherwise, including but not limited to implied warranties, conditions or other terms of satisfactory quality, fitness for a particular purpose or reasonable care and skill. 

Save as provided below, we disclaim all and will not be liable in contract, tort (including, without limitation, negligence) or otherwise arising in connection with this Terms and Conditions or the Compare Broadband Packages for: (i) consequential, indirect or special loss or damage; or (ii) any loss of goodwill or reputation; or (iii) any economic losses (including loss of revenues, profits, contracts, business or anticipated savings), in each case, even if we have been advised of the possibility of such loss or damage and howsoever incurred. 

Purchasing any product or service via a link or telephone number on Compare Broadband Packages does not create a contract with us; Compare Broadband Packages is not a broadband provider or a retailer. If you are having problems with your broadband connection or your contract, then you will need to contact your service provider directly. 

Our maximum liability to you in contract, tort (including, without limitation, negligence) or otherwise arising in connection with this Terms and Conditions or the Compare Broadband Packages shall be limited to £50. Notwithstanding any other provision of this Terms and Conditions, we will be liable to you without limit for any death or personal injury caused by our negligence and to the extent that liability arises under Part 1 or section 41 of the Consumer Protection Act 1987 and for liability arising from statements made fraudulently by us. 

9. Small print

Either of us may terminate this Terms and Conditions at any time. You may not transfer any of your rights or delegate any of your obligations under this Terms and Conditions without our prior written consent. If we fail to enforce any provision of this Terms and Conditions, that failure will not preclude us from enforcing either that provision (or any similar provision) on a later occasion. Nothing in this Terms and Conditions shall confer on any third party any benefit or the right to enforce any term of the Terms and Conditions. This Terms and Conditions is governed by English law and any dispute connected with this agreement is subject to the exclusive jurisdiction of the English courts. Nothing in this Terms and Conditions affects your statutory rights as a consumer. 

10. Notices

1.      All notices sent by you to us must be sent to us at 3rd Floor 86-90 Paul Street, The Arts Building, London, EC2A 4NE or email to We may give notice to you at either the email or postal address you provide to us. Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressee.

11. Data Protection

1.      We will use the personal information you provide to us in accordance with our Privacy Policy.

12. General

1.      If any court or competent authority decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, that term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.

2.      If we fail, at any time while these Terms are in force, to insist that you perform any of your obligations under these Terms, or if we do not exercise any of our rights or remedies under these Terms, that will not mean that we have waived such rights or remedies and will not mean that you do not have to comply with those obligations. If we do waive a default by you that will not mean that we will automatically waive any subsequent default by you. No waiver by us of any of these Terms shall be effective unless we expressly say that it is a waiver and we tell you so in writing.

3.      A person who is not party to these Terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.

4.      These Terms shall be governed by English law and you and we both agree to the exclusive jurisdiction of the English courts.


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