{"id":1553,"date":"2023-10-25T15:40:52","date_gmt":"2023-10-25T14:40:52","guid":{"rendered":"https:\/\/comparebroadbandpackages.co.uk\/guides\/?page_id=1553"},"modified":"2024-07-01T16:06:01","modified_gmt":"2024-07-01T15:06:01","slug":"about-us","status":"publish","type":"page","link":"https:\/\/comparebroadbandpackages.co.uk\/guides\/about-us\/","title":{"rendered":"About us"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Who are we?<\/h2>\n\n\n\n<p>We are a reputable and unbiased broadband comparison service, working tirelessly to bring you the latest and greatest deals from all the top suppliers in the UK.<\/p>\n\n\n\n<p>We also provide user-friendly guides and features that aim to simplify complex technical terminology and assist you in choosing the best broadband for your needs<\/p>\n\n\n\n<p>We are owned and operated by Sumo Media Group Ltd, who develop and publish a number of websites around the world.<\/p>\n\n\n\n<p>We are based at:<br>3rd Floor 86-90 Paul Street<br>London<br>EC2A 4NE<\/p>\n\n\n\n<p>Company Registration No:&#xA0;<strong>12005911<\/strong><\/p>\n\n\n\n<p>Sumo Media Group Ltd is committed to equal opportunities and to fulfilling our obligations under the Equality Act 2010.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n\n<h2 class=\"wp-block-heading\">Need to Get in Touch?<\/h2>\n\n\n\n<p>Please note,&#xA0;<strong>we are a comparison website and not an Internet service provider.<\/strong>&#xA0;If you&#x2019;re trying to contact your supplier, we provide a list of&#xA0;<a href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/contact-numbers\/\" data-type=\"post\" data-id=\"1581\">broadband supplier contact numbers<\/a>.<\/p>\n\n\n\n<p>If you are a broadband service provider we would be very pleased to talk with you to ensure our customers are provided with the best deals and offers available. Please contact us at&#xA0;<a href=\"mailto:suppliers@comparebroadbandpackages.co.uk\">suppliers@comparebroadbandpackages.co.uk<\/a>.<\/p>\n\n\n\n<p>For all advertising and sponsorship on this site please contact Marc Ferguson at&#xA0;<a href=\"mailto:marc@comparebroadbandpackages.co.uk\">marc@comparebroadbandpackages.co.uk<\/a>.<\/p>\n\n\n\n<p>For all press enquiries please email&#xA0;<a href=\"mailto:press@comparebroadbandpackages.co.uk\">press@comparebroadbandpackages.co.uk<\/a> <\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n\n<h2 class=\"wp-block-heading\">How we make money<\/h2>\n\n\n\n<p>We have established commercial agreements with providers, through which we receive commission payments for certain services.<\/p>\n\n\n\n<p>On occasion, we may receive additional commissions or fees from providers to showcase their deals. These sponsored deals are clearly identified as such at the top of the results. It is important to note that, aside from these sponsored positions, the order of results is not influenced by commissions.<\/p>\n\n\n\n<p>Rest assured that our fees have no impact on the cost of any deals featured on CompareBroadbandPackages.co.uk.<\/p>\n\n\n\n<div class=\"wp-block-group alignwide popcorn-box-shadow has-popcorn-quinary-color-color has-popcorn-primary-color-background-color has-text-color has-background has-link-color wp-elements-5c631ad26e3e603217037d12a5734486 is-layout-constrained wp-container-core-group-is-layout-a9c49bdc wp-block-group-is-layout-constrained\" style=\"border-radius:5px;padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-d1187d49 wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--50);padding-right:0;padding-bottom:var(--wp--preset--spacing--50);padding-left:0\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"has-text-align-center has-popcorn-font-l-font-size\" style=\"line-height:1\"><strong><strong>Get The Fastest Broadband Deal Available To You.<\/strong><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fc4fd283 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 is-style-fill\"><a class=\"wp-block-button__link has-popcorn-quinary-color-color has-popcorn-tertiary-color-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/comparebroadbandpackages.co.uk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Compare Broadband Here<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Limitations<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Legacy tariffs are not included in our listings.<\/li>\n\n\n\n<li>Currently, we do not feature deals that offer discounted prices for customers who choose to pay for their contracts upfront.<\/li>\n\n\n\n<li>We may not include all deals specifically tailored for existing customers unless the providers inform us about them.<\/li>\n\n\n\n<li>Deals that require a third-party landline are only displayed on the provider&#x2019;s pages to maintain accurate comparison results.<\/li>\n\n\n\n<li>Our focus is on selecting TV bundles that are most relevant to customers, so while we include all base packages, not all available add-ons are featured. These can be chosen on the providers&#x2019; websites.<\/li>\n\n\n\n<li>Our calculations and results do not account for call plans or add-on options for international calls. Typically, call plans are limited to UK calls and landlines. Please refer to the provider&#x2019;s call plan description for more information.<\/li>\n\n\n\n<li>Any additional charges incurred outside of the included allowance, such as call charges or exceeding data limits, are not factored into the advertised prices and comparison calculations.<\/li>\n\n\n\n<li>We strive to keep our information up to date, but mistakes can happen, and sometimes we may not be notified of changes. If you come across a deal that is no longer available, please contact us.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n\n<h2 class=\"wp-block-heading\">How it works<\/h2>\n\n\n\n<p>Our mission is to help you in finding the best deal and giving you the knowledge to make informed decisions by providing you helpful guides. Some people prioritize the lowest cost, while others prioritize the fastest option. Regardless of your preferences, it is important to be aware of the available choices.<\/p>\n\n\n\n<p>Simply enter your postcode, and we will search the available deals in your local area. For more detailed information about any deal, you can click on &ldquo;more info&rdquo; to access a comprehensive cost breakdown. This includes technical details like <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_0db522e294452074795219456b014594\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/router\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>router<\/a> specifications and traffic management policies.<\/p>\n\n\n\n<p>We update our information on a daily basis, and each deal is reviewed by a human being at least once every 14 days. It is important to note that CompareBroadbandPackages.co.uk does not manipulate search results to favour any specific provider.<\/p>\n\n\n\n<p>You can stay informed about the latest news, broadband guides and offers that may impact you as a customer by joining our email list below.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<iframe loading=\"lazy\" src=\"https:\/\/embeds.beehiiv.com\/8c65ece9-e97f-47b7-9c7e-865c8ed42382\" data-test-id=\"beehiiv-embed\" width=\"100%\" height=\"320\" frameborder=\"0\" scrolling=\"no\" style=\"border-radius: 4px; border: 2px solid #e5e7eb; margin: 0; background-color: transparent;\"><\/iframe>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n\n<h2 class=\"wp-block-heading\">Featured providers<\/h2>\n\n\n\n<p>Our objective is to show a broad range of internet service providers and their offerings. However, it is important to note that we do not feature every provider in the market. <\/p>\n\n\n\n<p>We may decline to include a provider if they have a significant rate of cancellations. Certain providers may choose not to participate in price comparison platforms.<\/p>\n\n\n\n<div class=\"wp-block-group popcorn-box-shadow has-border-color has-popcorn-primary-color-border-color has-popcorn-element-background-background-color has-background is-layout-constrained wp-container-core-group-is-layout-a666d811 wp-block-group-is-layout-constrained\" style=\"border-width:3px;border-radius:5px;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<h3 class=\"wp-block-heading has-text-align-center\" style=\"line-height:1\">Home Broadband<\/h3>\n\n\n\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-23441af8 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/skybroadbandsuperfast\" target=\"_blank\" rel=\"nofollow\"><img loading=\"lazy\" decoding=\"async\" width=\"105\" height=\"90\" src=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-content\/uploads\/2023\/10\/image.png\" alt=\"\" class=\"wp-image-1563\" style=\"width:92px;height:auto\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/vodafonefullfibre200\" target=\"_blank\" rel=\"nofollow\"><img loading=\"lazy\" decoding=\"async\" width=\"105\" height=\"90\" src=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-content\/uploads\/2023\/10\/image-1.png\" alt=\"\" class=\"wp-image-1564\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/talktalkfullfibre150\" target=\"_blank\" rel=\"nofollow\"><img loading=\"lazy\" decoding=\"async\" width=\"105\" height=\"90\" src=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-content\/uploads\/2023\/10\/image-2.png\" alt=\"\" class=\"wp-image-1565\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-23441af8 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/plusnetfullfibre145\" target=\"_blank\" rel=\"nofollow\"><img loading=\"lazy\" decoding=\"async\" width=\"105\" height=\"90\" src=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-content\/uploads\/2023\/10\/image-3.png\" class=\"wp-image-1566\" alt=\"About Us.\"\/> <\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/virginbroadband\" target=\"_blank\" rel=\"nofollow\"><img loading=\"lazy\" decoding=\"async\" width=\"105\" height=\"90\" src=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-content\/uploads\/2023\/10\/image-4.png\" class=\"wp-image-1567\" alt=\"Illustration of a broadband router and internet icons representing connectivity and internet services.\"\/> <\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/btfibre2\" target=\"_blank\" rel=\"nofollow\"><img loading=\"lazy\" decoding=\"async\" width=\"105\" height=\"90\" src=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-content\/uploads\/2023\/10\/image-5.png\" class=\"wp-image-1568\" alt=\"A person using a laptop with a broadband router on a desk, illustrating internet connectivity and broadband services.\"\/> <\/a><\/figure>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Mobile Broadband<\/h3>\n\n\n\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-23441af8 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/02mobilebroadband\" target=\"_blank\" rel=\"nofollow\"><img loading=\"lazy\" decoding=\"async\" width=\"105\" height=\"90\" src=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-content\/uploads\/2023\/10\/image-6.png\" alt=\"\" class=\"wp-image-1569\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/vodafonefullfibre200\" target=\"_blank\" rel=\"nofollow\"><img loading=\"lazy\" decoding=\"async\" width=\"105\" height=\"90\" src=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-content\/uploads\/2023\/10\/image-1.png\" alt=\"\" class=\"wp-image-1564\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/threemobilebroadband\" target=\"_blank\" rel=\"nofollow\"><img loading=\"lazy\" decoding=\"async\" width=\"105\" height=\"90\" src=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-content\/uploads\/2023\/10\/image-7.png\" class=\"wp-image-1570\" alt=\"An informative image related to broadband guides, showcasing various internet options and tips for choosing the best broadband package.\"\/> <\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n\n<h2 class=\"wp-block-heading\">Editorial Policy<\/h2>\n\n\n\n<p>The editorial team at CompareBroadbandPackages.co.uk operates independently from commercial decisions. <\/p>\n\n\n\n<p>This ensures that any articles, guides, FAQs, or news stories are created without bias and with the primary goal of informing and updating readers. We are dedicated to delivering accurate and unbiased content that is both informative and fair.<\/p>\n<style>\r\n.lwrp.link-whisper-related-posts{\r\n            \r\n            margin-top: 40px;\nmargin-bottom: 30px;\r\n        }\r\n        .lwrp .lwrp-title{\r\n            \r\n            \r\n        }.lwrp .lwrp-description{\r\n            \r\n            \r\n\r\n        }\r\n        .lwrp .lwrp-list-container{\r\n        }\r\n        .lwrp .lwrp-list-multi-container{\r\n            display: flex;\r\n        }\r\n        .lwrp .lwrp-list-double{\r\n            width: 48%;\r\n        }\r\n        .lwrp .lwrp-list-triple{\r\n            width: 32%;\r\n        }\r\n        .lwrp .lwrp-list-row-container{\r\n            display: flex;\r\n            justify-content: space-between;\r\n        }\r\n        .lwrp .lwrp-list-row-container .lwrp-list-item{\r\n            width: calc(33% - 20px);\r\n        }\r\n        .lwrp .lwrp-list-item:not(.lwrp-no-posts-message-item){\r\n            \r\n            \r\n        }\r\n        .lwrp .lwrp-list-item img{\r\n            max-width: 100%;\r\n            height: auto;\r\n            object-fit: cover;\r\n            aspect-ratio: 1 \/ 1;\r\n        }\r\n        .lwrp .lwrp-list-item.lwrp-empty-list-item{\r\n            background: initial !important;\r\n        }\r\n        .lwrp .lwrp-list-item .lwrp-list-link .lwrp-list-link-title-text,\r\n        .lwrp .lwrp-list-item .lwrp-list-no-posts-message{\r\n            \r\n            \r\n            \r\n            \r\n        }@media screen and (max-width: 480px) {\r\n            .lwrp.link-whisper-related-posts{\r\n                \r\n                \r\n            }\r\n            .lwrp .lwrp-title{\r\n                \r\n                \r\n            }.lwrp .lwrp-description{\r\n                \r\n                \r\n            }\r\n            .lwrp .lwrp-list-multi-container{\r\n                flex-direction: column;\r\n            }\r\n            .lwrp .lwrp-list-multi-container ul.lwrp-list{\r\n                margin-top: 0px;\r\n                margin-bottom: 0px;\r\n                padding-top: 0px;\r\n                padding-bottom: 0px;\r\n            }\r\n            .lwrp .lwrp-list-double,\r\n            .lwrp .lwrp-list-triple{\r\n                width: 100%;\r\n            }\r\n            .lwrp .lwrp-list-row-container{\r\n                justify-content: initial;\r\n                flex-direction: column;\r\n            }\r\n            .lwrp .lwrp-list-row-container .lwrp-list-item{\r\n                width: 100%;\r\n            }\r\n            .lwrp .lwrp-list-item:not(.lwrp-no-posts-message-item){\r\n                \r\n                \r\n            }\r\n            .lwrp .lwrp-list-item .lwrp-list-link .lwrp-list-link-title-text,\r\n            .lwrp .lwrp-list-item .lwrp-list-no-posts-message{\r\n                \r\n                \r\n                \r\n                \r\n            };\r\n        }<\/style>\r\n<div id=\"link-whisper-related-posts-widget\" class=\"link-whisper-related-posts lwrp\">\r\n            <h3 class=\"lwrp-title\">Related Posts<\/h3>    \r\n        <div class=\"lwrp-list-container\">\r\n                                            <div class=\"lwrp-list-multi-container\">\r\n                    <ul class=\"lwrp-list lwrp-list-double lwrp-list-left\">\r\n                        <li class=\"lwrp-list-item\"><a href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/news\/openreach-increase-costs-wlr-products-ahead-pstn-switch\/\" class=\"lwrp-list-link\"><span class=\"lwrp-list-link-title-text\">Openreach to increase costs for WLR products ahead of PSTN switch-off<\/span><\/a><\/li>                    <\/ul>\r\n                    <ul class=\"lwrp-list lwrp-list-double lwrp-list-right\">\r\n                                            <\/ul>\r\n                <\/div>\r\n                        <\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Who are we? We are a reputable and unbiased broadband comparison service, working tirelessly to bring you the latest and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-with-sidebar","meta":{"episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","footnotes":""},"misspellings":[],"class_list":["post-1553","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/pages\/1553","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/comments?post=1553"}],"version-history":[{"count":0,"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/pages\/1553\/revisions"}],"wp:attachment":[{"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/media?parent=1553"}],"wp:term":[{"taxonomy":"misspellings","embeddable":true,"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/misspellings?post=1553"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}