{"id":11900,"date":"2026-11-05T09:00:00","date_gmt":"2026-11-05T09:00:00","guid":{"rendered":"https:\/\/comparebroadbandpackages.co.uk\/guides\/?p=11900"},"modified":"2026-11-08T10:12:13","modified_gmt":"2026-11-08T10:12:13","slug":"zzoomm-broadband-review","status":"publish","type":"post","link":"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/zzoomm\/zzoomm-broadband-review\/","title":{"rendered":"Zzoomm Review"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Zzoomm is a strong choice if it has built full fibre in your street and you want fast uploads with a simple price path. Its prices step up once, after 12 months, and its customers rate it highly. At gigabit speed, though, it costs more over 24 months than Vodafone once Vodafone&#x2019;s reward is counted.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/storage.149.102.158.7.sslip.io\/cbp\/2026\/11\/Zzoomm-Review-1024x576.jpg\" alt=\"Illustration titled Zzoomm Broadband Review November 2026\" class=\"wp-image-11899\" srcset=\"https:\/\/storage.149.102.158.7.sslip.io\/cbp\/2026\/11\/Zzoomm-Review-1024x576.jpg 1024w, https:\/\/storage.149.102.158.7.sslip.io\/cbp\/2026\/11\/Zzoomm-Review-300x169.jpg 300w, https:\/\/storage.149.102.158.7.sslip.io\/cbp\/2026\/11\/Zzoomm-Review-768x432.jpg 768w, https:\/\/storage.149.102.158.7.sslip.io\/cbp\/2026\/11\/Zzoomm-Review-1536x864.jpg 1536w, https:\/\/storage.149.102.158.7.sslip.io\/cbp\/2026\/11\/Zzoomm-Review.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"\/><\/figure><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_89 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">What's Inside<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"><\/path><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class=\"ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default\"><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/zzoomm\/zzoomm-broadband-review\/#Our_verdict_in_brief\">Our verdict in brief<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/zzoomm\/zzoomm-broadband-review\/#Pros\">Pros<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/zzoomm\/zzoomm-broadband-review\/#Cons\">Cons<\/a><\/li><\/ul><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/zzoomm\/zzoomm-broadband-review\/#Who_Zzoomm_is_now_the_BeFibre_and_FullFibre_merger\">Who Zzoomm is now: the BeFibre and FullFibre merger<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/zzoomm\/zzoomm-broadband-review\/#If_you_were_a_BeFibre_customer\">If you were a BeFibre customer<\/a><\/li><\/ul><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/zzoomm\/zzoomm-broadband-review\/#Zzoomm_packages_and_prices\">Zzoomm packages and prices<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/zzoomm\/zzoomm-broadband-review\/#Zzoomm\">Zzoomm<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/zzoomm\/zzoomm-broadband-review\/#12-month_and_FlexiMonth_plans\">12-month and FlexiMonth plans<\/a><\/li><\/ul><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/zzoomm\/zzoomm-broadband-review\/#Contract_terms_price_changes_fees_and_leaving\">Contract terms: price changes, fees and leaving<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/zzoomm\/zzoomm-broadband-review\/#Router_and_WiFi\">Router and WiFi<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/zzoomm\/zzoomm-broadband-review\/#Service_record_and_customer_reviews\">Service record and customer reviews<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/zzoomm\/zzoomm-broadband-review\/#How_Zzoomm_compares_over_24_months\">How Zzoomm compares over 24 months<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/zzoomm\/zzoomm-broadband-review\/#How_to_check_if_Zzoomm_is_available\">How to check if Zzoomm is available<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/zzoomm\/zzoomm-broadband-review\/#FAQs\">FAQs<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n\n<p class=\"wp-block-paragraph\">Zzoomm is also now the only name for what used to be two providers. BeFibre, run by FullFibre Ltd, merged with Zzoomm in 2025, and BeFibre&#x2019;s own site now says &#x201C;BeFibre is now Zzoomm.&#x201D; Prices here were checked on 1 November 2026 and depend on your address.<\/p>\n\n\n\n<div class=\"cbp-stats\"><div class=\"cbp-stat\"><b>4.7<\/b><span>Zzoomm's Trustpilot score from 10,879 reviews, checked 1 Nov 2026<\/span><\/div><div class=\"cbp-stat\"><b>600,000+<\/b><span>Premises on the merged Zzoomm and FullFibre <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_f4a77d709954af323a24064510e3e6a1\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/network\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>network<\/a><\/span><\/div><div class=\"cbp-stat\"><b>+&#xA3;4<\/b><span>Single price step on 24-month deals, from month 13<\/span><\/div><div class=\"cbp-stat\"><b>&#xA3;0<\/b><span>Standard installation fee in Zzoomm's terms<\/span><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Our_verdict_in_brief\"><\/span>Our verdict in brief<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Zzoomm builds and runs its own full fibre network in English market towns, and sells only on that network. Every plan has the same upload speed as <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_8eb5fb7576d73b7d261a84bc9f920cc4\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/download-speed\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>download speed<\/a>, and the 1000Mbps and 2300Mbps plans include a WiFi 7 <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_0db522e294452074795219456b014594\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/router\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>router<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The price structure is easy to follow. On a 24-month deal the price rises by &#xA3;4 a month from month 13, and Zzoomm&#x2019;s terms say there are no other changes unless your confirmation email sets them out. Customers rate it 4.7 out of 5 on Trustpilot from 10,879 reviews (checked 1 November 2026).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Pros\"><\/span>Pros<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list cbp-cards\">\n<li><strong>Symmetric speeds.<\/strong> 200Mbps to 2300Mbps, with uploads as fast as downloads.<\/li>\n\n\n\n<li><strong>One known price step.<\/strong> A single &#xA3;4 rise at month 13, shown before you order.<\/li>\n\n\n\n<li><strong>No standard installation fee.<\/strong> Zzoomm&#x2019;s terms say a standard install is free.<\/li>\n\n\n\n<li><strong>WiFi 7 on faster plans.<\/strong> The Zzoomm WiFi Pro router comes with 1000Mbps and 2300Mbps.<\/li>\n\n\n\n<li><strong>Help with exit fees.<\/strong> Its contract buyout repays up to &#xA3;200 of your old provider&#x2019;s charge.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cons\"><\/span>Cons<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list cbp-cards\">\n<li><strong>Limited coverage.<\/strong> Only homes on its own network, in about 110 English market towns.<\/li>\n\n\n\n<li><strong>Dearer than national rivals with rewards.<\/strong> At gigabit speed, Vodafone came out cheaper over 24 months.<\/li>\n\n\n\n<li><strong>No Ofcom figures.<\/strong> Zzoomm isn&#x2019;t in Ofcom&#x2019;s complaints tables.<\/li>\n\n\n\n<li><strong>Changes behind the scenes.<\/strong> ISPreview reported job cuts and a possible move of customer service overseas in September 2026; the company confirmed only a consultation.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Who_Zzoomm_is_now_the_BeFibre_and_FullFibre_merger\"><\/span>Who Zzoomm is now: the BeFibre and FullFibre merger<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Zzoomm Plc and FullFibre Ltd, which sold broadband as BeFibre, merged in March 2025. In February 2026 ISPreview reported that the integration was complete and that Zzoomm would be the single retail brand.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The combined network reaches more than 600,000 premises across parts of about 110 market towns, all in England, with over 90,000 customers. It is an FTTP <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_f4a77d709954af323a24064510e3e6a1\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/network\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>network<\/a> the company built itself, not Openreach. Zzoomm was originally backed by Oaktree Capital, and FullFibre by Basalt Infrastructure Partners.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Towns on Zzoomm&#x2019;s coverage list include Crewe, Nantwich, Chesterfield, Buxton, Colchester, Clacton-on-Sea, Peterborough and Ivybridge. Our news story on the <a href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/news\/fullfibre-zzoomm-complete-broadband-altnet-uk-isp-brand-integration\/\">FullFibre and Zzoomm brand integration<\/a> has the background.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In September 2026 ISPreview reported, citing sources, that about 50 roles were at risk and customer service could move to the Philippines and India. The company confirmed only a consultation affecting &#x201C;a number of roles&#x201D;.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"If_you_were_a_BeFibre_customer\"><\/span>If you were a BeFibre customer<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Zzoomm says nothing changes for former BeFibre customers: same package, speed, equipment, contract and price. Since 1 July 2026, bills, emails and My Account carry Zzoomm branding, and your existing login works at my.zzoomm.com.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Zzoomm_packages_and_prices\"><\/span>Zzoomm packages and prices<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Zzoomm sells four speeds on its own network. Its site lists these new-customer prices; Zzoomm says the deals available depend on your address.<\/p>\n\n\n\n<p class=\"cbp-cap wp-block-paragraph\"><strong>Zzoomm 24-month full fibre prices on zzoomm.com, 1 November 2026<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table cbp-table cbp-wide\"><table class=\"has-fixed-layout\"><thead><tr><th>Package<\/th><th>Download \/ upload<\/th><th>Months 1&#x2013;12<\/th><th>From month 13<\/th><th>Router<\/th><\/tr><\/thead><tbody><tr><td><a href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/zzoomm\" target=\"_blank\" rel=\"nofollow\">Zzoomm 200Mbps<\/a><\/td><td>200 \/ 200Mbps<\/td><td>&#xA3;22<\/td><td>&#xA3;26<\/td><td>WiFi 6<\/td><\/tr><tr><td><a href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/zzoomm\" target=\"_blank\" rel=\"nofollow\">Zzoomm 500Mbps<\/a><\/td><td>500 \/ 500Mbps<\/td><td>&#xA3;24<\/td><td>&#xA3;28<\/td><td>WiFi 6<\/td><\/tr><tr><td><a href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/zzoomm\" target=\"_blank\" rel=\"nofollow\">Zzoomm 1000Mbps<\/a><\/td><td>1000 \/ 1000Mbps<\/td><td>&#xA3;26<\/td><td>&#xA3;30<\/td><td>WiFi 7<\/td><\/tr><tr><td><a href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/zzoomm\" target=\"_blank\" rel=\"nofollow\">Zzoomm 2300Mbps<\/a><\/td><td>2300 \/ 2300Mbps<\/td><td>&#xA3;35<\/td><td>&#xA3;39<\/td><td>WiFi 7<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Broadband comes without a landline. A VoIP home phone costs &#xA3;10 a month, and Zzoomm TV &#xA3;10 a month per Puck. For other TV options, see <a href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/broadband-plans\/broadband-bundles\/\">broadband and TV bundles<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-group has-border-color has-popcorn-senary-color-border-color is-layout-constrained wp-container-core-group-is-layout-7d0d8a1f wp-block-group-is-layout-constrained\" style=\"border-width:1px;border-radius:0.5rem;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<h2 class=\"wp-block-heading has-text-align-center\"><span class=\"ez-toc-section\" id=\"Zzoomm\"><\/span>Zzoomm<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-03506249 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/storage.149.102.158.7.sslip.io\/cbp\/2026\/11\/zzoomm-banner-logo.jpg\" alt=\"Zzoomm logo\" class=\"wp-image-11870\" style=\"object-fit:cover\" srcset=\"https:\/\/storage.149.102.158.7.sslip.io\/cbp\/2026\/11\/zzoomm-banner-logo.jpg 600w, https:\/\/storage.149.102.158.7.sslip.io\/cbp\/2026\/11\/zzoomm-banner-logo-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"wp-block-paragraph\"><strong>Symmetric full fibre, one price step<\/strong><\/p>\n\n\n\n<p class=\"has-popcorn-font-s-font-size wp-block-paragraph\">&#x2705; Uploads as fast as downloads, from 200Mbps to 2300Mbps<\/p>\n\n\n\n<p class=\"has-popcorn-font-s-font-size wp-block-paragraph\">&#x2705; Price rises &#xA3;4 from month 13 on 24-month deals<\/p>\n\n\n\n<p class=\"has-popcorn-font-s-font-size wp-block-paragraph\">&#x2705; WiFi 7 router with 1000Mbps and 2300Mbps plans<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-bc43f0fd wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50 is-style-fill\"><a class=\"wp-block-button__link has-text-align-center wp-element-button\" href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/zzoomm\" target=\"_blank\" rel=\"nofollow sponsored noopener\"><strong>ZZOOMM DEALS<\/strong><\/a><\/div>\n\n\n\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50 is-style-fill\"><a class=\"wp-block-button__link has-popcorn-secondary-color-background-color has-background has-text-align-center wp-element-button\" href=\"https:\/\/comparebroadbandpackages.co.uk\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>COMPARE DEALS<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Not sure which speed fits your home? Our guide on <a href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/performance\/what-broadband-speed-do-i-need\/\">what speed you need<\/a> helps you choose.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"12-month_and_FlexiMonth_plans\"><\/span>12-month and FlexiMonth plans<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The 12-month plans have no month-13 step. They cost &#xA3;24 for 200Mbps up to &#xA3;39 for 2300Mbps, with 1000Mbps at &#xA3;29.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">FlexiMonth is a rolling monthly plan at the standard price: &#xA3;32 for 200Mbps and &#xA3;48 for 1000Mbps. These standard prices are also what you move to when a contract ends.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Contract_terms_price_changes_fees_and_leaving\"><\/span>Contract terms: price changes, fees and leaving<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Zzoomm&#x2019;s terms for contracts from 3 April 2026 say it &#x201C;may increase the Service Fee&#x201D; during your minimum period, but add: &#x201C;If no such increases are set out in the Service Confirmation E-mail, there will be no changes to the Service Fee&#x201D;.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On 24-month deals the site shows one such change, the &#xA3;4 step from month 13.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After the minimum period, Zzoomm can raise prices &#x201C;at such times and by such amounts as we think fit&#x201D;, with at least one month&#x2019;s notice. If a provider adds a rise your contract doesn&#x2019;t set out, Ofcom&#x2019;s rules give you 30 days to leave without an exit fee.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Other costs to know:<\/p>\n\n\n\n<ul class=\"wp-block-list cbp-cards\">\n<li><strong>Installation.<\/strong> Free for a standard install (up to 15 metres of outside cable and 10 metres inside). A bespoke install is quoted separately.<\/li>\n\n\n\n<li><strong>Engineer visits.<\/strong> Up to &#xA3;100 if no fault is found, and the same for a missed installation.<\/li>\n\n\n\n<li><strong>Leaving.<\/strong> One month&#x2019;s notice. Early termination charges depend on how long you have had the service and can&#x2019;t exceed what you would have paid.<\/li>\n\n\n\n<li><strong>Router return.<\/strong> Return the <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_0db522e294452074795219456b014594\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/router\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>router<\/a> when you leave, or pay up to &pound;100. The wall box (ONT) stays.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Zzoomm&#x2019;s contract buyout repays your old provider&#x2019;s exit fee up to &#xA3;200 on 2300Mbps, and less on slower plans. You must enrol on the day you order. Its last gift-card offer ended on 30 September 2026, and we found no current one.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Router_and_WiFi\"><\/span>Router and WiFi<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The 1000Mbps and 2300Mbps plans come with the Zzoomm WiFi Pro, a WiFi 7 router. Zzoomm lists up to 6.5Gbps wireless, a 2.5Gbps WAN <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_18e4790a2d8221b8618815318a081398\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/port\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>port<\/a>, one 2.5Gbps LAN port and three 1Gbps LAN ports.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That 2.5Gbps port matters on the 2300Mbps plan: a single wired device can use most of the line. The 200Mbps and 500Mbps plans come with a WiFi 6 router, which Zzoomm doesn&#x2019;t name by model.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For larger homes, mesh units cost &#xA3;8 a month per unit. The WiFi Pro supports EasyMesh.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Service_record_and_customer_reviews\"><\/span>Service record and customer reviews<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ofcom&#x2019;s quarterly complaints tables cover only the largest providers (BT, EE, Plusnet, Sky, TalkTalk, Virgin Media and Vodafone), so there is no Ofcom complaints figure for Zzoomm.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On 1 November 2026 Zzoomm had a TrustScore of 4.7 (&ldquo;Excellent&rdquo;) on Trustpilot from 10,879 reviews. If you&rsquo;re switching, Zzoomm supports One Touch <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_27ce9e2dade15afb0d31ca2454d6c685\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/switch\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>Switch<\/a>, so it can arrange the move with your old provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zzoomm&#x2019;s terms don&#x2019;t include a minimum speed guarantee. You can end the contract at once if you suffer a total loss of service for at least 30 days in a row. Unresolved complaints go to Ombudsman Services, the dispute scheme named in its terms.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_Zzoomm_compares_over_24_months\"><\/span>How Zzoomm compares over 24 months<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This table sets Zzoomm&#x2019;s 500Mbps and 1000Mbps plans against national rivals. Zzoomm&#x2019;s totals use its site prices; Vodafone and Plusnet&#x2019;s come from a sample address and include their fixed spring rises (5, 12 and 7 months from a November 2026 start).<\/p>\n\n\n\n<p class=\"cbp-cap wp-block-paragraph\"><strong>24-month cost, Zzoomm against rivals at similar speeds, November 2026 start<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table cbp-table cbp-wide\"><table class=\"has-fixed-layout\"><thead><tr><th>Deal<\/th><th>Speed<\/th><th>Starting price<\/th><th>Total before reward<\/th><th>Total after reward<\/th><\/tr><\/thead><tbody><tr><td><a href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/zzoomm\" target=\"_blank\" rel=\"nofollow sponsored noopener\">Zzoomm 500Mbps<\/a><\/td><td>500Mbps<\/td><td>&#xA3;24<\/td><td>&#xA3;624<\/td><td>no reward<\/td><\/tr><tr><td><a href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/vodafonefullfibre500\" target=\"_blank\" rel=\"nofollow sponsored noopener\">Vodafone Full Fibre 500<\/a><\/td><td>500Mbps<\/td><td>&#xA3;24<\/td><td>&#xA3;667<\/td><td>&#xA3;547<\/td><\/tr><tr><td><a href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/zzoomm\" target=\"_blank\" rel=\"nofollow sponsored noopener\">Zzoomm 1000Mbps<\/a><\/td><td>1000Mbps<\/td><td>&#xA3;26<\/td><td>&#xA3;672<\/td><td>no reward<\/td><\/tr><tr><td><a href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/vodafonefullfibre900\" target=\"_blank\" rel=\"nofollow sponsored noopener\">Vodafone Full Fibre 910<\/a><\/td><td>910Mbps<\/td><td>&#xA3;26.50<\/td><td>&#xA3;727<\/td><td>&#xA3;562<\/td><\/tr><tr><td><a href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/plusnetfullfibre900\" target=\"_blank\" rel=\"nofollow sponsored noopener\">Plusnet Full Fibre 900<\/a><\/td><td>900Mbps<\/td><td>&#xA3;26.99<\/td><td>&#xA3;751.76<\/td><td>&#xA3;601.76<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">On monthly bills alone, Zzoomm 1000Mbps is &#xA3;55 cheaper than Vodafone Full Fibre 910 over 24 months. Once Vodafone&#x2019;s reward is counted, Zzoomm costs &#xA3;110 more.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At 200Mbps, Zzoomm&#x2019;s &#xA3;576 total was &#xA3;7 less than Vodafone Full Fibre 150, which had no reward. Zzoomm also gives the same upload as download on every tier. For a wider view, see our <a href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/broadband-plans\/broadband-deals\/\">cheapest broadband deals<\/a> and <a href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/\">best broadband providers<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_check_if_Zzoomm_is_available\"><\/span>How to check if Zzoomm is available<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Zzoomm only sells where its own fibre is in the ground, so <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_23fff7b6d33b18112825db9247b5b814\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/availability\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>availability<\/a> is street by street:<\/p>\n\n\n\n<ol class=\"wp-block-list cbp-steps\">\n<li><strong>Enter your postcode.<\/strong> Use the <a href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/zzoomm\" target=\"_blank\" rel=\"nofollow\">Zzoomm availability checker<\/a> to see the deals at your address.<\/li>\n\n\n\n<li><strong>Check the month-13 price.<\/strong> Note the price from month 13 and the router included.<\/li>\n\n\n\n<li><strong>Enrol for contract buyout the same day.<\/strong> If you&#x2019;re leaving another contract, register before you order.<\/li>\n\n\n\n<li><strong>Book the install.<\/strong> A standard install is free; the engineer fits the wall box (ONT) and router.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">New to full fibre? Our guide to <a href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/types-broadband\/fibre-vs-full-fibre\/\">fibre vs full fibre<\/a> explains the difference. More provider reviews are in our <a href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/\">UK broadband provider guides<\/a>.<\/p>\n\n\n\n<div class=\"cbp-widget\"><div class=\"cbp-widget-in cbp-calc\" data-presets='[{\"label\": \"Zzoomm 1000Mbps vs Vodafone Full Fibre 910\", \"a\": {\"n\": \"Zzoomm 1000Mbps (one \\u00a34 step at month 13)\", \"p\": 26, \"r\": 4, \"m\": 12, \"x\": 0, \"f\": 0, \"w\": 0}, \"b\": {\"n\": \"Vodafone Full Fibre 910\", \"p\": 26.5, \"r\": 3.5, \"m\": 5, \"x\": 0, \"f\": 0, \"w\": 165}}, {\"label\": \"Zzoomm 500Mbps vs Vodafone Full Fibre 500\", \"a\": {\"n\": \"Zzoomm 500Mbps (one \\u00a34 step at month 13)\", \"p\": 24, \"r\": 4, \"m\": 12, \"x\": 0, \"f\": 0, \"w\": 0}, \"b\": {\"n\": \"Vodafone Full Fibre 500\", \"p\": 24, \"r\": 3.5, \"m\": 5, \"x\": 0, \"f\": 0, \"w\": 120}}]'><span class=\"cbp-badge\">Interactive<\/span><div class=\"cbp-wt\">Compare two deals over 24 months<\/div><p>Load an example from this guide or type in any two deals. Every scheduled rise is added and the reward taken off.<\/p><div class=\"cbp-presets\" aria-label=\"Load an example\"><\/div><div class=\"cbp-cols\"><div class=\"cbp-side\"><input class=\"cbp-name\" aria-label=\"Deal A name\" value=\"Deal A\"><label>Starting price, &#xA3; a month<input type=\"number\" step=\"0.01\" min=\"0\" data-k=\"p\"><\/label><label>Rise each spring, &#xA3; a month<input type=\"number\" step=\"0.01\" min=\"0\" data-k=\"r\"><\/label><label>Months before first rise<select data-k=\"m\"><option value=\"4\">4 (March rise)<\/option><option value=\"5\">5 (April rise)<\/option><option value=\"24\">No fixed rise<\/option><\/select><\/label><label>Add-ons bought separately, &#xA3; a month<input type=\"number\" step=\"0.01\" min=\"0\" data-k=\"x\"><\/label><label>Set-up or activation fee, &#xA3;<input type=\"number\" step=\"0.01\" min=\"0\" data-k=\"f\"><\/label><label>Reward you will claim, &#xA3;<input type=\"number\" step=\"0.01\" min=\"0\" data-k=\"w\"><\/label><\/div><div class=\"cbp-side\"><input class=\"cbp-name\" aria-label=\"Deal B name\" value=\"Deal B\"><label>Starting price, &#xA3; a month<input type=\"number\" step=\"0.01\" min=\"0\" data-k=\"p\"><\/label><label>Rise each spring, &#xA3; a month<input type=\"number\" step=\"0.01\" min=\"0\" data-k=\"r\"><\/label><label>Months before first rise<select data-k=\"m\"><option value=\"4\">4 (March rise)<\/option><option value=\"5\">5 (April rise)<\/option><option value=\"24\">No fixed rise<\/option><\/select><\/label><label>Add-ons bought separately, &#xA3; a month<input type=\"number\" step=\"0.01\" min=\"0\" data-k=\"x\"><\/label><label>Set-up or activation fee, &#xA3;<input type=\"number\" step=\"0.01\" min=\"0\" data-k=\"f\"><\/label><label>Reward you will claim, &#xA3;<input type=\"number\" step=\"0.01\" min=\"0\" data-k=\"w\"><\/label><\/div><\/div><div class=\"cbp-out\"><div class=\"cbp-bar\"><div class=\"cbp-bar-l\"><span class=\"cbp-bar-n\"><\/span><span class=\"cbp-bar-v\"><\/span><\/div><div class=\"cbp-bar-t\"><div class=\"cbp-bar-f\"><\/div><\/div><\/div><div class=\"cbp-bar\"><div class=\"cbp-bar-l\"><span class=\"cbp-bar-n\"><\/span><span class=\"cbp-bar-v\"><\/span><\/div><div class=\"cbp-bar-t\"><div class=\"cbp-bar-f alt\"><\/div><\/div><\/div><div class=\"cbp-verdict\" aria-live=\"polite\"><\/div><\/div><p class=\"cbp-small\">Assumes a 24-month contract starting in November 2026, with each rise applying for 12 months. Sky&#x2019;s mid-contract rises aren&#x2019;t fixed in advance, so Sky examples assume no rise. Prices checked 31 October and 1 November 2026.<\/p><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"FAQs\"><\/span>FAQs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"cbp-qa wp-block-paragraph\"><strong>Are Zzoomm and BeFibre the same company?<\/strong> Yes. FullFibre Ltd, which ran BeFibre, merged with Zzoomm in 2025, and Zzoomm is now its only retail brand. BeFibre&#x2019;s website says &#x201C;BeFibre is now Zzoomm.&#x201D;<\/p>\n\n\n\n<p class=\"cbp-qa wp-block-paragraph\"><strong>Does Zzoomm raise prices mid-contract?<\/strong> Only as set out when you order. On 24-month deals the price goes up &#xA3;4 a month from month 13; Zzoomm&#x2019;s terms say there are no other changes unless your confirmation email lists them.<\/p>\n\n\n\n<p class=\"cbp-qa wp-block-paragraph\"><strong>Do I need a landline with Zzoomm?<\/strong> No. Zzoomm broadband has no line rental. A VoIP home phone is an optional &#xA3;10 a month add-on.<\/p>\n\n\n\n<p class=\"cbp-qa wp-block-paragraph\"><strong>What happens when my Zzoomm contract ends?<\/strong> You move to a rolling 30-day plan at Zzoomm&#x2019;s standard price, for example &#xA3;48 a month for 1000Mbps, unless you take a new deal.<\/p>\n\n\n\n<p class=\"cbp-qa wp-block-paragraph\"><strong>Is Zzoomm only in England?<\/strong> Yes. ISPreview reports its network covers parts of about 110 market towns, all in England.<\/p>\n\n\n\n<div class=\"cbp-cta\"><div class=\"cbp-wt\">Compare broadband deals in your area<\/div><p>Prices depend on your postcode. Check what you can get at your address.<\/p><a class=\"cbp-btn\" href=\"https:\/\/comparebroadbandpackages.co.uk\/\">Compare deals in your area<\/a><\/div>\n\n\n\n<script>\n(function(){\nif(window.cbpInit)return;window.cbpInit=1;\nfunction gbp(n){return '\u00a3'+n.toLocaleString('en-GB',{minimumFractionDigits:2,maximumFractionDigits:2});}\nfunction run(){\ndocument.querySelectorAll('.cbp-calc').forEach(function(w){\n var presets=JSON.parse(w.getAttribute('data-presets'));\n var pb=w.querySelector('.cbp-presets');\n var sides=w.querySelectorAll('.cbp-side');\n function val(s,k){return parseFloat(s.querySelector('[data-k='+k+']').value)||0;}\n function tot(s){var p=val(s,'p'),r=val(s,'r'),m=Math.min(24,Math.max(0,val(s,'m'))),x=val(s,'x'),f=val(s,'f');\n  var m2=Math.min(12,24-m),m3=Math.max(0,24-m-12);\n  var t=p*m+(p+r)*m2+(p+2*r)*m3+x*24+f;return {t:Math.round(t*100)\/100,rw:val(s,'w')};}\n function calc(){\n  var out=[],max=0;\n  sides.forEach(function(s){var o=tot(s);o.n=s.querySelector('.cbp-name').value;o.a=o.t-o.rw;out.push(o);if(o.t>max)max=o.t;});\n  var bars=w.querySelectorAll('.cbp-bar');\n  out.forEach(function(o,i){bars[i].querySelector('.cbp-bar-n').textContent=o.n;\n   bars[i].querySelector('.cbp-bar-v').textContent=gbp(o.t)+(o.rw?' 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