{"id":1257,"date":"2026-11-14T15:22:30","date_gmt":"2026-11-14T15:22:30","guid":{"rendered":"https:\/\/comparebroadbandpackages.co.uk\/guides\/?p=1257"},"modified":"2026-11-14T19:04:03","modified_gmt":"2026-11-14T19:04:03","slug":"cancel-sky-broadband","status":"publish","type":"post","link":"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/sky\/cancel-sky-broadband\/","title":{"rendered":"How to Cancel Sky Broadband"},"content":{"rendered":"<p class=\"wp-block-paragraph\">To cancel Sky Broadband you give Sky 14 days&#x2019; notice, unless you&#x2019;re switching to another provider, in which case you just order with the new provider and Sky&#x2019;s broadband and Talk end automatically.<sup class=\"cbp-fn\"><a href=\"#src-1\">1<\/a><\/sup> If you&#x2019;re still inside your minimum term, Sky will charge an early termination fee.<sup class=\"cbp-fn\"><a href=\"#src-2\">2<\/a><\/sup><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/storage.149.102.158.7.sslip.io\/cbp\/2026\/11\/How-to-Cancel-Sky-Broadband-1024x576.jpg\" alt=\"Tutorial image showing a home desk with a smart speaker and a cardboard box, related to cancelling Sky Broadband services.\" class=\"wp-image-11808\" srcset=\"https:\/\/storage.149.102.158.7.sslip.io\/cbp\/2026\/11\/How-to-Cancel-Sky-Broadband-1024x576.jpg 1024w, https:\/\/storage.149.102.158.7.sslip.io\/cbp\/2026\/11\/How-to-Cancel-Sky-Broadband-300x169.jpg 300w, https:\/\/storage.149.102.158.7.sslip.io\/cbp\/2026\/11\/How-to-Cancel-Sky-Broadband-768x432.jpg 768w, https:\/\/storage.149.102.158.7.sslip.io\/cbp\/2026\/11\/How-to-Cancel-Sky-Broadband-1536x864.jpg 1536w, https:\/\/storage.149.102.158.7.sslip.io\/cbp\/2026\/11\/How-to-Cancel-Sky-Broadband.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"\/><\/figure><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_89 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">What's Inside<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"><\/path><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class=\"ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default\"><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/sky\/cancel-sky-broadband\/#Before_you_cancel_cheaper_alternatives_at_similar_speeds\">Before you cancel: cheaper alternatives at similar speeds<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/sky\/cancel-sky-broadband\/#How_to_cancel_Sky_Broadband\">How to cancel Sky Broadband<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/sky\/cancel-sky-broadband\/#If_youre_switching_to_another_provider\">If you&#x2019;re switching to another provider<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/sky\/cancel-sky-broadband\/#If_youre_not_switching\">If you&#x2019;re not switching<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/sky\/cancel-sky-broadband\/#Cancelling_in_the_cooling-off_period\">Cancelling in the cooling-off period<\/a><\/li><\/ul><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/sky\/cancel-sky-broadband\/#Early_termination_charges\">Early termination charges<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/sky\/cancel-sky-broadband\/#How_Sky_works_out_the_charge\">How Sky works out the charge<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/sky\/cancel-sky-broadband\/#When_you_can_leave_without_a_charge\">When you can leave without a charge<\/a><\/li><\/ul><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/sky\/cancel-sky-broadband\/#Returning_your_Sky_hub\">Returning your Sky hub<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/sky\/cancel-sky-broadband\/#What_happens_to_your_Sky_landline_number_and_Sky_TV\">What happens to your Sky landline number and Sky TV<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/sky\/cancel-sky-broadband\/#Common_Sky_cancellation_mistakes\">Common Sky cancellation mistakes<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/sky\/cancel-sky-broadband\/#FAQs\">FAQs<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/sky\/cancel-sky-broadband\/#Sky_cancellation_terms_in_plain_English\">Sky cancellation terms in plain English<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/sky\/cancel-sky-broadband\/#Sources\">Sources<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n\n<p class=\"wp-block-paragraph\">This guide covers the cheaper options to check first, how to cancel, what leaving early costs, returning your hub, and what happens to your landline number and Sky TV. Facts were checked on Sky&#x2019;s and Ofcom&#x2019;s sites on 1 November 2026.<\/p>\n\n\n\n<div class=\"cbp-stats\"><div class=\"cbp-stat\"><b>14 days<\/b><span>Notice Sky needs to cancel broadband if you're not switching <sup class=\"cbp-fn\"><a href=\"#src-1\">1<\/a><\/sup><\/span><\/div><div class=\"cbp-stat\"><b>31 days<\/b><span>Sky's cooling-off period for new broadband orders <sup class=\"cbp-fn\"><a href=\"#src-1\">1<\/a><\/sup><\/span><\/div><div class=\"cbp-stat\"><b>&#xA3;68<\/b><span>Sky's own exit fee example: &#xA3;38 plan, three months left <sup class=\"cbp-fn\"><a href=\"#src-2\">2<\/a><\/sup><\/span><\/div><div class=\"cbp-stat\"><b>1 day<\/b><span>Ofcom's limit on loss of service during a <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_27ce9e2dade15afb0d31ca2454d6c685\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/switch\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>switch<\/a> <sup class=\"cbp-fn\"><a href=\"#src-5\">5<\/a><\/sup><\/span><\/div><div class=\"cbp-stat\"><b>2m+<\/b><span>Customers Ofcom says have used One Touch Switch since September 2024 <sup class=\"cbp-fn\"><a href=\"#src-4\">4<\/a><\/sup><\/span><\/div><div class=\"cbp-stat\"><b>45 days<\/b><span>When Sky refunds any credit after your service ends <sup class=\"cbp-fn\"><a href=\"#src-1\">1<\/a><\/sup><\/span><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Before_you_cancel_cheaper_alternatives_at_similar_speeds\"><\/span>Before you cancel: cheaper alternatives at similar speeds<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"cbp-lead wp-block-paragraph\">At our sample address, Plusnet Full Fibre 150 was the closest match to Sky Full Fibre 150, and Vodafone Full Fibre 910 cost less over 24 months than a new Sky Gigafast deal, both with fixed, printed rises.<sup class=\"cbp-fn\"><a href=\"#src-3\">3<\/a><\/sup><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your Sky price has gone up, compare first. At our sample address on 1 November 2026, these three deals offered similar or faster speeds with fixed, printed price rises:<\/p>\n\n\n\n<p class=\"cbp-cap wp-block-paragraph\"><strong>Alternatives to Sky at similar speeds, 24 months from November 2026, sample UK address<sup class=\"cbp-fn\"><a href=\"#src-3\">3<\/a><\/sup><\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table cbp-table cbp-wide\"><table class=\"has-fixed-layout\"><thead><tr><th>Deal<\/th><th>Speed<\/th><th>Starting price<\/th><th>Fixed rises<\/th><th>Reward<\/th><th>24-month total after reward<\/th><\/tr><\/thead><tbody><tr><td><a href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/plusnetfullfibre145\" target=\"_blank\" rel=\"nofollow sponsored noopener\">Plusnet Full Fibre 150<\/a><\/td><td>149Mbps<\/td><td>&#xA3;21.99<\/td><td>&#xA3;25.99 from 31 Mar 2027, &#xA3;29.99 from 31 Mar 2028<\/td><td>&#xA3;125<\/td><td>&#xA3;506.76<\/td><\/tr><tr><td><a href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/vodafonefullfibre500\" target=\"_blank\" rel=\"nofollow sponsored noopener\">Vodafone Full Fibre 500<\/a><\/td><td>500Mbps<\/td><td>&#xA3;23.50<\/td><td>&#xA3;27 from 1 Apr 2027, &#xA3;30.50 from 1 Apr 2028<\/td><td>&#xA3;120<\/td><td>&#xA3;535<\/td><\/tr><tr><td><a href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/vodafonefullfibre900\" target=\"_blank\" rel=\"nofollow sponsored noopener\">Vodafone Full Fibre 910<\/a><\/td><td>910Mbps<\/td><td>&#xA3;24.50<\/td><td>&#xA3;28 from 1 Apr 2027, &#xA3;31.50 from 1 Apr 2028<\/td><td>&#xA3;140<\/td><td>&#xA3;539<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ul class=\"wp-block-list cbp-cards\">\n<li><strong>On Sky Full Fibre 150?<\/strong> Plusnet Full Fibre 150 is the closest match. Vodafone Full Fibre 150 starts lower at &#xA3;18.50 but has no reward through our links, so it costs &#xA3;535 over 24 months.<sup class=\"cbp-fn\"><a href=\"#src-3\">3<\/a><\/sup><\/li>\n\n\n\n<li><strong>On Sky Full Fibre 300 or 500?<\/strong> Vodafone Full Fibre 500 gives you 500Mbps for &#xA3;22.29 a month on average after the reward.<sup class=\"cbp-fn\"><a href=\"#src-3\">3<\/a><\/sup><\/li>\n\n\n\n<li><strong>On Sky Gigafast?<\/strong> Vodafone Full Fibre 910 costs &#xA3;33 less over 24 months than a new Sky Gigafast deal, even if Sky never raised its price.<sup class=\"cbp-fn\"><a href=\"#src-3\">3<\/a><\/sup><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group has-border-color has-popcorn-senary-color-border-color is-layout-constrained wp-container-core-group-is-layout-7d0d8a1f wp-block-group-is-layout-constrained\" style=\"border-width:1px;border-radius:0.5rem;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<h2 class=\"wp-block-heading has-text-align-center\">Vodafone Broadband<\/h2>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-03506249 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full is-resized size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"151\" height=\"121\" src=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-content\/uploads\/2025\/03\/vodafone-logo.png\" alt=\"\" class=\"wp-image-6605\" style=\"object-fit:cover;width:185px;height:auto\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"wp-block-paragraph\"><strong>Great Value For Money Great Hardware<\/strong><\/p>\n\n\n\n<p class=\"has-popcorn-font-s-font-size wp-block-paragraph\">&#x2705; Packages offering speeds up to 1.1 Gbps.<\/p>\n\n\n\n<p class=\"has-popcorn-font-s-font-size wp-block-paragraph\">&#9989; Latest <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_fec65dd0c2d0139e688550c76ecd13cd\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/wi-fi\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>Wi-Fi<\/a> hardware eliminating dead zones.<\/p>\n\n\n\n<p class=\"has-popcorn-font-s-font-size wp-block-paragraph\">&#x2705; Great customer support with quick response rates.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-bc43f0fd wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50 is-style-fill\"><a class=\"wp-block-button__link has-text-align-center wp-element-button\" href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/vodafonefullfibre900\" target=\"_blank\" rel=\"nofollow noreferrer noopener\"><strong>VODAFONE DEALS<\/strong><\/a><\/div>\n\n\n\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50 is-style-fill\"><a class=\"wp-block-button__link has-popcorn-secondary-color-background-color has-background has-text-align-center wp-element-button\" href=\"https:\/\/comparebroadbandpackages.co.uk\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>COMPARE DEALS<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">All three are broadband only, with no landline.<sup class=\"cbp-fn\"><a href=\"#src-3\">3<\/a><\/sup> Sky&#x2019;s advertised prices are for new broadband customers only, so if you&#x2019;d rather stay, ask Sky what it will offer you and compare it with this table.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For reference, see <a href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/sky\/sky-broadband-deals\/\">Sky&#x2019;s new-customer deals<\/a> and our <a href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/sky\/sky-broadband-review\/\">Sky Broadband review<\/a>. Prices depend on your postcode, so check yours, and see our <a href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/broadband-plans\/cheapest-broadband\/\">cheapest broadband deals<\/a> for more.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_cancel_Sky_Broadband\"><\/span>How to cancel Sky Broadband<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"cbp-lead wp-block-paragraph\">If you&#x2019;re switching, order with your new provider and Sky Broadband and Talk end automatically. If you&#x2019;re not switching, give Sky 14 days&#x2019; notice by chat, phone, email or post.<sup class=\"cbp-fn\"><a href=\"#src-1\">1<\/a><\/sup><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"If_youre_switching_to_another_provider\"><\/span>If you&#x2019;re switching to another provider<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You don&#x2019;t need to contact Sky. Under Ofcom&#x2019;s One Touch Switch process, introduced in September 2024 and used by over 2 million customers, the new provider arranges everything.<sup class=\"cbp-fn\"><a href=\"#src-4\">4<\/a><\/sup><\/p>\n\n\n\n<ol class=\"wp-block-list cbp-steps\">\n<li><strong>Order with your new provider.<\/strong> Give your address, say you&#x2019;re with Sky, and say which services are moving (broadband, and the landline if you want to keep the number).<\/li>\n\n\n\n<li><strong>Check the charges.<\/strong> Ofcom requires your provider to tell you about any charges, such as an early termination fee, before you switch.<\/li>\n\n\n\n<li><strong>Wait for the switch date.<\/strong> Sky Broadband and Sky Talk end automatically when the new service goes live.<sup class=\"cbp-fn\"><a href=\"#src-1\">1<\/a><\/sup> Ofcom&#x2019;s rules say Sky must not charge you for any notice period after the switchover date.<sup class=\"cbp-fn\"><a href=\"#src-5\">5<\/a><\/sup><\/li>\n\n\n\n<li><strong>Return your hub.<\/strong> Send it back when Sky sends the returns packaging (see below).<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-group has-border-color has-popcorn-senary-color-border-color is-layout-constrained wp-container-core-group-is-layout-7d0d8a1f wp-block-group-is-layout-constrained\" style=\"border-width:1px;border-radius:0.5rem;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<h2 class=\"wp-block-heading has-text-align-center\">Sky Broadband<\/h2>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-03506249 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full is-resized size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"189\" src=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-content\/uploads\/2023\/11\/banner_sky.png\" alt=\"\" class=\"wp-image-1657\" style=\"aspect-ratio:2.116553450125134;object-fit:cover;width:208px;height:auto\" srcset=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-content\/uploads\/2023\/11\/banner_sky.png 400w, https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-content\/uploads\/2023\/11\/banner_sky-300x142.png 300w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"wp-block-paragraph\"><strong>Highly rated service Great Hardware<\/strong><\/p>\n\n\n\n<p class=\"has-popcorn-font-s-font-size wp-block-paragraph\">&#x2705; Packages offering speeds up to 900 Mbps.<\/p>\n\n\n\n<p class=\"has-popcorn-font-s-font-size wp-block-paragraph\">&#9989; Low <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_7019dd3c4fcaafe50da1e3316e438e4c\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/latency\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>latency<\/a> for competitive gaming<\/p>\n\n\n\n<p class=\"has-popcorn-font-s-font-size wp-block-paragraph\">&#x2705; Great customer support with quick response rates.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-bc43f0fd wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50 is-style-fill\"><a class=\"wp-block-button__link has-text-align-center wp-element-button\" href=\"https:\/\/tracking.comparebroadbandpackages.co.uk\/skybroadbandgigafast\" target=\"_blank\" rel=\"nofollow noreferrer noopener\"><strong>SKY DEALS<\/strong><\/a><\/div>\n\n\n\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50 is-style-fill\"><a class=\"wp-block-button__link has-popcorn-secondary-color-background-color has-background has-text-align-center wp-element-button\" href=\"https:\/\/comparebroadbandpackages.co.uk\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>COMPARE DEALS<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Any loss of service during a <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_27ce9e2dade15afb0d31ca2454d6c685\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/switch\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>switch<\/a> &ldquo;should not last longer than one working day&rdquo;, Ofcom says, and providers must compensate you if it does.<sup class=\"cbp-fn\"><a href=\"#src-5\">5<\/a><\/sup> Read more in our guide to <a href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/broadband-plans\/switching-broadband-provider\/\">switching broadband provider<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"If_youre_not_switching\"><\/span>If you&#x2019;re not switching<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#x2019;re moving abroad, moving in with someone or going without broadband, you contact Sky and give 14 days&#x2019; notice. You must be the named account holder.<sup class=\"cbp-fn\"><a href=\"#src-1\">1<\/a><\/sup> Sky&#x2019;s routes are:<\/p>\n\n\n\n<ul class=\"wp-block-list cbp-cards\">\n<li><strong>Chat.<\/strong> &#x201C;Chat with a Sky expert&#x201D; from Sky&#x2019;s cancel help page, Monday to Sunday, 9am to 7.30pm.<sup class=\"cbp-fn\"><a href=\"#src-1\">1<\/a><\/sup><\/li>\n\n\n\n<li><strong>Phone.<\/strong> Sky&#x2019;s cancel page showed 0333 759 0534 when we checked. Sky publishes no phone hours, and the number shown can change, so check the page first.<sup class=\"cbp-fn\"><a href=\"#src-1\">1<\/a><\/sup><\/li>\n\n\n\n<li><strong>Call costs.<\/strong> Calls are included for Sky Talk and Sky Mobile customers. From other lines, 03 numbers cost the same as 01 or 02 numbers.<sup class=\"cbp-fn\"><a href=\"#src-1\">1<\/a><\/sup><\/li>\n\n\n\n<li><strong>Email.<\/strong> Write to mysky@sky.uk with your name, address, postcode and phone number. A reply can take up to five days, but your notice starts when Sky receives your email or letter.<sup class=\"cbp-fn\"><a href=\"#src-1\">1<\/a><\/sup><\/li>\n\n\n\n<li><strong>Post.<\/strong> Sky Subscriber Services Ltd, PO Box 43, Livingston, EH54 7DD.<sup class=\"cbp-fn\"><a href=\"#src-1\">1<\/a><\/sup><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Don&#x2019;t cancel your Direct Debit. Sky bills a month in advance, so you may get a final bill after the service ends; any credit goes back to your bank 45 days after it ends.<sup class=\"cbp-fn\"><a href=\"#src-1\">1<\/a><\/sup><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#x2019;re moving home, Sky asks you to get in touch rather than cancel. Full contact details are in our guide to <a href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/sky\/sky-broadband-customer-service\/\">Sky&#x2019;s complaints process<\/a> and customer service.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cancelling_in_the_cooling-off_period\"><\/span>Cancelling in the cooling-off period<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">UK customers can cancel a new Sky Broadband order within 31 days of the latest of: <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_0db522e294452074795219456b014594\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/router\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>router<\/a> delivery, activation, or receiving the terms. Sky refunds what you&rsquo;ve paid, minus a proportionate amount if the service had started, and won&rsquo;t refund one-off activation fees after activation.<sup class=\"cbp-fn\"><a href=\"#src-1\">1<\/a><\/sup><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Early_termination_charges\"><\/span>Early termination charges<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"cbp-lead wp-block-paragraph\">Leave inside your minimum term and Sky charges for each month left: your monthly charge, less the costs it saves and a discount for being paid early, rounded up to the nearest 25p. After the minimum term there&#x2019;s no charge.<sup class=\"cbp-fn\"><a href=\"#src-2\">2<\/a><\/sup><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_Sky_works_out_the_charge\"><\/span>How Sky works out the charge<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Sky&#x2019;s broadband minimum term is usually 12 or 24 months. If you leave before it ends, you pay an early termination fee for the remaining time.<sup class=\"cbp-fn\"><a href=\"#src-2\">2<\/a><\/sup><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sky takes your monthly charge for each product, deducts the costs it saves and a discount for being paid in one go, multiplies by the months left, and rounds up to the nearest 25p.<sup class=\"cbp-fn\"><a href=\"#src-2\">2<\/a><\/sup><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sky publishes a monthly charge for each product in its early termination charges table. The figures are based on standard prices, so you pay less if you&#x2019;re on an offer price: Sky deducts your monthly discount before multiplying by the time left.<sup class=\"cbp-fn\"><a href=\"#src-6\">6<\/a><\/sup><sup class=\"cbp-fn\"><a href=\"#src-2\">2<\/a><\/sup><\/p>\n\n\n\n<p class=\"cbp-cap wp-block-paragraph\"><strong>Sky&#x2019;s monthly early termination charge by broadband product, broadband including line rental, contracts ended on or after 1 April 2026<sup class=\"cbp-fn\"><a href=\"#src-6\">6<\/a><\/sup><\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table cbp-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Sky product<\/th><th>Charge for each month left<\/th><\/tr><\/thead><tbody><tr><td>Superfast 35<\/td><td>&#xA3;26.89<\/td><\/tr><tr><td>Superfast<\/td><td>&#xA3;27.52<\/td><\/tr><tr><td>Ultrafast<\/td><td>&#xA3;28.01<\/td><\/tr><tr><td>Ultrafast Plus<\/td><td>&#xA3;32.60<\/td><\/tr><tr><td>Full Fibre 75<\/td><td>&#xA3;26.79<\/td><\/tr><tr><td>Full Fibre 100<\/td><td>&#xA3;21.43<\/td><\/tr><tr><td>Full Fibre 150<\/td><td>&#xA3;22.89<\/td><\/tr><tr><td>Full Fibre 300<\/td><td>&#xA3;20.21<\/td><\/tr><tr><td>Full Fibre 500<\/td><td>&#xA3;22.69<\/td><\/tr><tr><td>Full Fibre Gigafast<\/td><td>&#xA3;23.12<\/td><\/tr><tr><td>Sky WiFi Max add-on<\/td><td>&#xA3;8.10<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">For example, leaving Full Fibre 150 with 12 months left at the full rate would cost &#xA3;274.75. Sky&#x2019;s table has no rows for Full Fibre 1.6Gbps or Gigafast+, so ask Sky for those.<sup class=\"cbp-fn\"><a href=\"#src-6\">6<\/a><\/sup> Sky Talk and other add-ons have their own charges.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sky&#x2019;s own worked example: a plan costing &#xA3;38 a month (broadband &#xA3;19.01, line rental &#xA3;18.99) with three months left costs &#xA3;39.25 for broadband plus &#xA3;28.75 for line rental, a total of &#xA3;68.<sup class=\"cbp-fn\"><a href=\"#src-2\">2<\/a><\/sup><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sky tells you the exact amount when you cancel. If a rival offers switching credit towards exit fees, check its terms.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"When_you_can_leave_without_a_charge\"><\/span>When you can leave without a charge<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list cbp-cards cbp-yes\">\n<li><strong>After your minimum term.<\/strong> No early termination fee applies.<sup class=\"cbp-fn\"><a href=\"#src-2\">2<\/a><\/sup><\/li>\n\n\n\n<li><strong>After an unstated price rise.<\/strong> If Sky raises your price by an amount your contract doesn&#x2019;t set out, Ofcom&#x2019;s rules give you 30 days&#x2019; notice and 30 days to leave free.<sup class=\"cbp-fn\"><a href=\"#src-7\">7<\/a><\/sup><\/li>\n\n\n\n<li><strong>Under the Speed Guarantee.<\/strong> If your speed to the Sky hub stays below your guaranteed minimum for three days in a row, you can leave broadband and Talk without early termination charges.<sup class=\"cbp-fn\"><a href=\"#src-8\">8<\/a><\/sup><\/li>\n\n\n\n<li><strong>On Sky&#x2019;s social tariff.<\/strong> Sky Broadband Basics has &#x201C;no early termination charges if your situation changes&#x201D;.<sup class=\"cbp-fn\"><a href=\"#src-9\">9<\/a><\/sup><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">More ways to get out of a contract are in our guide on how to <a href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/consumer-rights\/cancel-broadband-free\/\">cancel broadband without paying a fee<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Returning_your_Sky_hub\"><\/span>Returning your Sky hub<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"cbp-lead wp-block-paragraph\">Send back the Sky hub and any Boosters or WiFi Pods, but not the Openreach socket or ONT, using the packaging Sky sends 30 days after you tell it you&#x2019;re leaving.<sup class=\"cbp-fn\"><a href=\"#src-10\">10<\/a><\/sup><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sky&#x2019;s hub is loaned, so it goes back when broadband ends. Return the Sky hub and any Sky Boosters or WiFi Pods. You don&#x2019;t return the Openreach master socket or a full fibre ONT (the box on the wall the fibre plugs into).<sup class=\"cbp-fn\"><a href=\"#src-10\">10<\/a><\/sup><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sky says it sends returns packaging automatically 30 days after you tell it you&#x2019;re leaving, and you use it once the service has ended.<sup class=\"cbp-fn\"><a href=\"#src-10\">10<\/a><\/sup> Its equipment page says to return kit within 60 days of the service ending.<sup class=\"cbp-fn\"><a href=\"#src-11\">11<\/a><\/sup><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the packaging doesn&#x2019;t arrive or is damaged, use any secure box with a note of your Sky account number and what&#x2019;s inside, and print a free label from Royal Mail Returns. No printer? A Post Office can print it.<sup class=\"cbp-fn\"><a href=\"#src-10\">10<\/a><\/sup><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Keep proof of posting. If kit doesn&#x2019;t come back, Sky sends reminders and then charges a non-return fee, and unpaid charges can affect your credit score.<sup class=\"cbp-fn\"><a href=\"#src-10\">10<\/a><\/sup><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sky&#x2019;s charges go up to &#xA3;53 for a Sky Broadband Hub, &#xA3;75 for a Sky Max Hub and &#xA3;112 for a Gigafast+ Hub. Each Sky Max Pod is up to &#xA3;58.<sup class=\"cbp-fn\"><a href=\"#src-11\">11<\/a><\/sup><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Paying the charge doesn&#x2019;t make the kit yours. Sky&#x2019;s terms say it credits the charge back, less any deduction for damage, if you return the kit within three years.<sup class=\"cbp-fn\"><a href=\"#src-12\">12<\/a><\/sup> More on the models in our guide to <a href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/sky\/sky-broadband-router\/\">your Sky hub<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_happens_to_your_Sky_landline_number_and_Sky_TV\"><\/span>What happens to your Sky landline number and Sky TV<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"cbp-lead wp-block-paragraph\">Tell your new provider you want to keep your landline number when you order. Sky TV isn&#x2019;t cancelled with your broadband and needs 31 days&#x2019; notice of its own.<sup class=\"cbp-fn\"><a href=\"#src-13\">13<\/a><\/sup><sup class=\"cbp-fn\"><a href=\"#src-14\">14<\/a><\/sup><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Your landline number.<\/strong> Every Sky broadband deal includes a line, so tell your new provider when you order if you want to keep the number. Ofcom says to &#x201C;Ask your new provider when you sign up&#x201D;.<sup class=\"cbp-fn\"><a href=\"#src-13\">13<\/a><\/sup><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#x2019;ve already cancelled, you can still keep the number free if you ask within one month of cancelling.<sup class=\"cbp-fn\"><a href=\"#src-13\">13<\/a><\/sup> If you cancel with Sky rather than switching, don&#x2019;t let that month pass if the number matters to you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sky TV.<\/strong> Cancelling broadband doesn&#x2019;t cancel Sky TV,<sup class=\"cbp-fn\"><a href=\"#src-1\">1<\/a><\/sup> and One Touch Switch doesn&#x2019;t move TV. Sky TV needs 31 days&#x2019; notice, and any TV early termination charges are paid upfront.<sup class=\"cbp-fn\"><a href=\"#src-14\">14<\/a><\/sup> Sky Stream and Sky Glass stream over the internet, so you&#x2019;ll need broadband from your new provider to keep watching.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Common_Sky_cancellation_mistakes\"><\/span>Common Sky cancellation mistakes<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"cbp-lead wp-block-paragraph\">Most people who pay more than they need to when leaving Sky make one of these five mistakes, and each one is easy to avoid.<\/p>\n\n\n\n<div class=\"cbp-mistakes\"><div class=\"cbp-mistake\"><div class=\"cbp-mt\">Calling Sky when you&#x2019;re switching.<\/div><div class=\"cbp-mh\"><span>What happens<\/span>You give Sky 14 days&#x2019; notice you didn&#x2019;t need to give.<\/div><div class=\"cbp-mf\"><span>The fix<\/span>Order with your new provider; Sky Broadband and Talk end automatically when the new service goes live.<sup class=\"cbp-fn\"><a href=\"#src-1\">1<\/a><\/sup><\/div><\/div><div class=\"cbp-mistake\"><div class=\"cbp-mt\">Cancelling your Direct Debit.<\/div><div class=\"cbp-mh\"><span>What happens<\/span>Sky bills a month in advance, so a final bill can still be due after the service ends.<sup class=\"cbp-fn\"><a href=\"#src-1\">1<\/a><\/sup><\/div><div class=\"cbp-mf\"><span>The fix<\/span>Leave the Direct Debit in place; any credit goes back to your bank 45 days after the service ends.<\/div><\/div><div class=\"cbp-mistake\"><div class=\"cbp-mt\">Leaving early without checking for a free exit.<\/div><div class=\"cbp-mh\"><span>What happens<\/span>You pay an early termination charge for every month left in your minimum term.<sup class=\"cbp-fn\"><a href=\"#src-2\">2<\/a><\/sup><\/div><div class=\"cbp-mf\"><span>The fix<\/span>Check whether an unstated price rise, the Speed Guarantee or the social tariff lets you leave without one.<sup class=\"cbp-fn\"><a href=\"#src-7\">7<\/a><\/sup><sup class=\"cbp-fn\"><a href=\"#src-8\">8<\/a><\/sup><sup class=\"cbp-fn\"><a href=\"#src-9\">9<\/a><\/sup><\/div><\/div><div class=\"cbp-mistake\"><div class=\"cbp-mt\">Not sending the hub back.<\/div><div class=\"cbp-mh\"><span>What happens<\/span>Sky sends reminders, then charges a non-return fee, and unpaid charges can affect your credit score.<sup class=\"cbp-fn\"><a href=\"#src-10\">10<\/a><\/sup><\/div><div class=\"cbp-mf\"><span>The fix<\/span>Return the hub, Boosters and Pods in Sky&#x2019;s packaging and keep proof of posting.<\/div><\/div><div class=\"cbp-mistake\"><div class=\"cbp-mt\">Losing your landline number.<\/div><div class=\"cbp-mh\"><span>What happens<\/span>If you cancel rather than switch, you can only keep the number if you ask within one month of cancelling.<sup class=\"cbp-fn\"><a href=\"#src-13\">13<\/a><\/sup><\/div><div class=\"cbp-mf\"><span>The fix<\/span>Tell your new provider you want to keep the number when you order.<\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"FAQs\"><\/span>FAQs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"cbp-qa wp-block-paragraph\"><strong>How much notice does Sky need to cancel broadband?<\/strong> 14 days, unless you&#x2019;re switching to another provider or within the 31-day cooling-off period.<sup class=\"cbp-fn\"><a href=\"#src-1\">1<\/a><\/sup><\/p>\n\n\n\n<p class=\"cbp-qa wp-block-paragraph\"><strong>Can I cancel Sky Broadband online?<\/strong> Sky offers a chat service, open Monday to Sunday from 9am to 7.30pm, as well as phone, email and post.<sup class=\"cbp-fn\"><a href=\"#src-1\">1<\/a><\/sup><\/p>\n\n\n\n<p class=\"cbp-qa wp-block-paragraph\"><strong>Do I have to tell Sky I&#x2019;m leaving if I switch?<\/strong> No. Under One Touch Switch your new provider tells Sky.<sup class=\"cbp-fn\"><a href=\"#src-5\">5<\/a><\/sup><\/p>\n\n\n\n<p class=\"cbp-qa wp-block-paragraph\"><strong>Is there a fee to cancel Sky Broadband?<\/strong> Only inside your minimum term, or for hardware you don&#x2019;t return. Sky&#x2019;s monthly rate for broadband with line rental runs from &#xA3;20.21 to &#xA3;32.60 for each month left, at standard prices.<sup class=\"cbp-fn\"><a href=\"#src-6\">6<\/a><\/sup> Before you decide, <a href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/providers\/\">compare other providers<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Sky_cancellation_terms_in_plain_English\"><\/span>Sky cancellation terms in plain English<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<dl class=\"cbp-terms\"><dt>One Touch <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_27ce9e2dade15afb0d31ca2454d6c685\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/switch\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>Switch<\/a><\/dt><dd>The switching process in which you only contact your new provider, and it tells your old one you&#x2019;re leaving.<\/dd><dt>Notice period<\/dt><dd>The time between telling Sky you&#x2019;re leaving and the service ending. It&#x2019;s 14 days for Sky Broadband.<\/dd><dt>Cooling-off period<\/dt><dd>The 31 days after a new Sky Broadband order in which you can cancel and get a refund.<\/dd><dt>Minimum term<\/dt><dd>The length of contract you agreed to, usually 12 or 24 months with Sky.<\/dd><dt>Early termination charge<\/dt><dd>The fee for leaving before your minimum term ends.<\/dd><dt>ONT (optical <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_f4a77d709954af323a24064510e3e6a1\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/network\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>network<\/a> terminal)<\/dt><dd>The box on the wall where full fibre comes in. It stays when you leave Sky.<\/dd><dt>Non-return fee<\/dt><dd>The charge Sky makes if its hub, Boosters or Pods don&#x2019;t come back.<\/dd><dt>Social tariff<\/dt><dd>A cheaper broadband deal for people on certain benefits. Sky&#x2019;s is called Sky Broadband Basics.<\/dd><\/dl>\n\n\n\n<div class=\"cbp-widget\"><div class=\"cbp-widget-in cbp-calc\" data-presets='[{\"label\": \"Stay on Sky Gigafast vs switch to Vodafone Full Fibre 910\", \"a\": {\"n\": \"Sky Full Fibre Gigafast, new deal (assumes no rise)\", \"p\": 28, \"r\": 0, \"m\": 24, \"x\": 0, \"f\": 0, \"w\": 100}, \"b\": {\"n\": \"Vodafone Full Fibre 910\", \"p\": 24.5, \"r\": 3.5, \"m\": 5, \"x\": 0, \"f\": 0, \"w\": 140}}, {\"label\": \"Sky Full Fibre 150 vs Plusnet Full Fibre 150\", \"a\": {\"n\": \"Sky Full Fibre 150, new deal (assumes no rise)\", \"p\": 22, \"r\": 0, \"m\": 24, \"x\": 0, \"f\": 0, \"w\": 0}, \"b\": {\"n\": \"Plusnet Full Fibre 150\", \"p\": 21.99, \"r\": 4, \"m\": 5, \"x\": 0, \"f\": 0, \"w\": 125}}]'><span class=\"cbp-badge\">Interactive<\/span><div class=\"cbp-wt\">Compare two deals over 24 months<\/div><p>Load an example from this guide or type in any two deals. Every scheduled rise is added and the reward taken off.<\/p><div class=\"cbp-presets\" aria-label=\"Load an example\"><\/div><div class=\"cbp-cols\"><div class=\"cbp-side\"><input class=\"cbp-name\" aria-label=\"Deal A name\" value=\"Deal A\"><label>Starting price, &#xA3; a month<input type=\"number\" step=\"0.01\" min=\"0\" data-k=\"p\"><\/label><label>Rise each spring, &#xA3; a month<input type=\"number\" step=\"0.01\" min=\"0\" data-k=\"r\"><\/label><label>Months before first rise<select data-k=\"m\"><option value=\"4\">4 (March rise)<\/option><option value=\"5\">5 (April rise)<\/option><option value=\"24\">No fixed rise<\/option><\/select><\/label><label>Add-ons bought separately, &#xA3; a month<input type=\"number\" step=\"0.01\" min=\"0\" data-k=\"x\"><\/label><label>Set-up or activation fee, &#xA3;<input type=\"number\" step=\"0.01\" min=\"0\" data-k=\"f\"><\/label><label>Reward you will claim, &#xA3;<input type=\"number\" step=\"0.01\" min=\"0\" data-k=\"w\"><\/label><\/div><div class=\"cbp-side\"><input class=\"cbp-name\" aria-label=\"Deal B name\" value=\"Deal B\"><label>Starting price, &#xA3; a month<input type=\"number\" step=\"0.01\" min=\"0\" data-k=\"p\"><\/label><label>Rise each spring, &#xA3; a month<input type=\"number\" step=\"0.01\" min=\"0\" data-k=\"r\"><\/label><label>Months before first rise<select data-k=\"m\"><option value=\"4\">4 (March rise)<\/option><option value=\"5\">5 (April rise)<\/option><option value=\"24\">No fixed rise<\/option><\/select><\/label><label>Add-ons bought separately, &#xA3; a month<input type=\"number\" step=\"0.01\" min=\"0\" data-k=\"x\"><\/label><label>Set-up or activation fee, &#xA3;<input type=\"number\" step=\"0.01\" min=\"0\" data-k=\"f\"><\/label><label>Reward you will claim, &#xA3;<input type=\"number\" step=\"0.01\" min=\"0\" data-k=\"w\"><\/label><\/div><\/div><div class=\"cbp-out\"><div class=\"cbp-bar\"><div class=\"cbp-bar-l\"><span class=\"cbp-bar-n\"><\/span><span class=\"cbp-bar-v\"><\/span><\/div><div class=\"cbp-bar-t\"><div class=\"cbp-bar-f\"><\/div><\/div><\/div><div class=\"cbp-bar\"><div class=\"cbp-bar-l\"><span class=\"cbp-bar-n\"><\/span><span class=\"cbp-bar-v\"><\/span><\/div><div class=\"cbp-bar-t\"><div class=\"cbp-bar-f alt\"><\/div><\/div><\/div><div class=\"cbp-verdict\" aria-live=\"polite\"><\/div><\/div><p class=\"cbp-small\">Assumes a 24-month contract starting in November 2026, with each rise applying for 12 months. Sky&#x2019;s mid-contract rises aren&#x2019;t fixed in advance, so Sky examples assume no rise. Prices checked 14 November 2026.<\/p><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Sources\"><\/span>Sources<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ol class=\"cbp-sources\"><li id=\"src-1\">Sky Help, <em>Cancel Sky Broadband<\/em> (read 1 November 2026). <a href=\"https:\/\/www.sky.com\/help\/articles\/cancel-sky-broadband\" target=\"_blank\" rel=\"nofollow noopener\">sky.com<\/a><\/li><li id=\"src-2\">Sky Help, <em>Charges for ending your Sky contract early<\/em> (read 1 November 2026). <a href=\"https:\/\/www.sky.com\/help\/articles\/charges-for-ending-your-sky-contract-early\" target=\"_blank\" rel=\"nofollow noopener\">sky.com<\/a><\/li><li id=\"src-3\">Deal prices: MoneySavingExpert broadband comparison at a sample UK address (IP17): checked 14 November 2026. Totals calculated by Compare Broadband Packages.<\/li><li id=\"src-4\">Ofcom, One Touch Switch figures in <em>New Ofcom research reveals how to cut phone and internet bills<\/em>. <a href=\"https:\/\/www.ofcom.org.uk\/phones-and-broadband\/bills-and-charges\/new-ofcom-research-reveals-how-to-cut-phone-and-internet-bills\" rel=\"nofollow noopener\" target=\"_blank\">ofcom.org.uk<\/a><\/li><li id=\"src-5\">Ofcom, <em>Switching broadband provider<\/em> (updated 25 August 2026). <a href=\"https:\/\/www.ofcom.org.uk\/phones-and-broadband\/switching-provider\/switching-broadband-provider\" rel=\"nofollow noopener\" target=\"_blank\">ofcom.org.uk<\/a><\/li><li id=\"src-6\">Sky, <em>Early Termination Charges table<\/em> (rates for contracts ended on or after 1 April 2026). <a href=\"https:\/\/static.skyassets.com\/contentstack\/assets\/blt7f2b03fd02c7fe60\/blt3e7922aa60ffe07e\/6a63333f0db04728e444519d\/download?disposition=inline\" target=\"_blank\" rel=\"nofollow noopener\">static.skyassets.com<\/a><\/li><li id=\"src-7\">Ofcom, <em>Telecoms price rises: what are your rights<\/em>. <a href=\"https:\/\/www.ofcom.org.uk\/phones-and-broadband\/saving-money\/telecoms-price-rises-what-are-your-rights\" rel=\"nofollow noopener\" target=\"_blank\">ofcom.org.uk<\/a><\/li><li id=\"src-8\">Sky, <em>Sky Broadband<\/em> legal terms, Speed Guarantee (read 1 November 2026). <a href=\"https:\/\/www.sky.com\/broadband\" target=\"_blank\" rel=\"nofollow noopener\">sky.com<\/a><\/li><li id=\"src-9\">Sky Help, <em>Sky social tariff: Sky Broadband Basics<\/em> (read 1 November 2026). <a href=\"https:\/\/www.sky.com\/help\/articles\/sky-social-tariff\" target=\"_blank\" rel=\"nofollow noopener\">sky.com<\/a><\/li><li id=\"src-10\">Sky Help, <em>Returning your Sky TV and broadband equipment<\/em> (read 1 November 2026). <a href=\"https:\/\/www.sky.com\/help\/articles\/return-tv-broadband\" target=\"_blank\" rel=\"nofollow noopener\">sky.com<\/a><\/li><li id=\"src-11\">Sky Help, <em>Charges for not returning Sky equipment<\/em> (read 1 November 2026). <a href=\"https:\/\/www.sky.com\/help\/articles\/charges-for-not-returning-sky-q-equipment\" target=\"_blank\" rel=\"nofollow noopener\">sky.com<\/a><\/li><li id=\"src-12\">Sky, <em>Sky Broadband and Sky Talk terms<\/em>. <a href=\"https:\/\/static.skyassets.com\/contentstack\/assets\/blt7f2b03fd02c7fe60\/bltc2bb2eb831b81a73\/684a9ac1fc233037b4bfd722\/download?disposition=inline\" target=\"_blank\" rel=\"nofollow noopener\">static.skyassets.com<\/a><\/li><li id=\"src-13\">Ofcom, <em>Switching your landline<\/em> (updated 25 August 2026). <a href=\"https:\/\/www.ofcom.org.uk\/phones-and-broadband\/switching-provider\/switching-landline\" rel=\"nofollow noopener\" target=\"_blank\">ofcom.org.uk<\/a><\/li><li id=\"src-14\">Sky Help, <em>Cancel Sky TV<\/em> (read 1 November 2026). <a href=\"https:\/\/www.sky.com\/help\/articles\/cancel-sky-tv\" target=\"_blank\" rel=\"nofollow noopener\">sky.com<\/a><\/li><\/ol>\n\n\n\n<script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\", \"@type\": \"FAQPage\", \"mainEntity\": [{\"@type\": \"Question\", \"name\": \"How much notice does Sky need to cancel broadband?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"14 days, unless you're switching to another provider or within the 31-day cooling-off period.1\"}}, {\"@type\": \"Question\", \"name\": \"Can I cancel Sky Broadband online?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Sky offers a chat service, open Monday to Sunday from 9am to 7.30pm, as well as phone, email and post.1\"}}, {\"@type\": \"Question\", \"name\": \"Do I have to tell Sky I'm leaving if I switch?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"No. Under One Touch Switch your new provider tells Sky.5\"}}, {\"@type\": \"Question\", \"name\": \"Is there a fee to cancel Sky Broadband?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Only inside your minimum term, or for hardware you don't return. Sky's monthly rate for broadband with line rental runs from \u00a320.21 to \u00a332.60 for each month left, at standard prices.6 Before you decide, compare other providers.\"}}]}<\/script>\n\n\n\n<div class=\"cbp-cta\"><div class=\"cbp-wt\">Compare broadband deals in your area<\/div><p>Prices depend on your postcode. Check what you can get at your address.<\/p><a class=\"cbp-btn\" href=\"https:\/\/comparebroadbandpackages.co.uk\/\">Compare deals in your area<\/a><\/div>\n\n\n\n<script>\n(function(){\nif(window.cbpInit)return;window.cbpInit=1;\nfunction gbp(n){return '\u00a3'+n.toLocaleString('en-GB',{minimumFractionDigits:2,maximumFractionDigits:2});}\nfunction run(){\ndocument.querySelectorAll('.cbp-calc').forEach(function(w){\n var presets=JSON.parse(w.getAttribute('data-presets'));\n var pb=w.querySelector('.cbp-presets');\n var sides=w.querySelectorAll('.cbp-side');\n function val(s,k){return parseFloat(s.querySelector('[data-k='+k+']').value)||0;}\n function tot(s){var p=val(s,'p'),r=val(s,'r'),m=Math.min(24,Math.max(0,val(s,'m'))),x=val(s,'x'),f=val(s,'f');\n  var m2=Math.min(12,24-m),m3=Math.max(0,24-m-12);\n  var t=p*m+(p+r)*m2+(p+2*r)*m3+x*24+f;return {t:Math.round(t*100)\/100,rw:val(s,'w')};}\n function calc(){\n  var out=[],max=0;\n  sides.forEach(function(s){var o=tot(s);o.n=s.querySelector('.cbp-name').value;o.a=o.t-o.rw;out.push(o);if(o.t>max)max=o.t;});\n  var bars=w.querySelectorAll('.cbp-bar');\n  out.forEach(function(o,i){bars[i].querySelector('.cbp-bar-n').textContent=o.n;\n   bars[i].querySelector('.cbp-bar-v').textContent=gbp(o.t)+(o.rw?' 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The package pays off from about 116 minutes a month.':'At '+m+' minutes a month, Sky\u2019s \u00a318 Anytime Extra costs less than paying 15.5p a minute.';}\n r.addEventListener('input',upd);upd();\n});\ndocument.querySelectorAll('.cbp-quiz').forEach(function(w){\n var ans={};\n w.querySelectorAll('.cbp-q').forEach(function(q){q.querySelectorAll('button').forEach(function(b){b.onclick=function(){q.querySelectorAll('button').forEach(function(x){x.classList.remove('on');});b.classList.add('on');ans[q.getAttribute('data-q')]=b.getAttribute('data-v');show();};});});\n function show(){var out=[],res=w.querySelector('.cbp-result');\n  if(Object.keys(ans).length<4){res.innerHTML='<p>Answer all four questions to see your result.<\/p>';return;}\n  if(ans.conn==='copper')out.push('Your broadband runs over the copper phone line, so line rental is likely built into the price whatever you do. You can still skip a calls package you won\u2019t use.');\n  if(ans.conn==='unsure')out.push('Start with Ofcom\u2019s broadband checker or Openreach\u2019s full-fibre checker to see which connection reaches your address.');\n  if(ans.alarm==='yes')out.push('Keep a home phone for now, and tell your provider before the digital switch so it can check the alarm keeps working.');\n  if(ans.signal==='no')out.push('Keep a landline, and ask your provider for the free battery back-up it must offer (at least one hour; some last up to seven).');\n  if(ans.number==='yes')out.push('Move your number to a digital landline rather than cancelling the line. Dropping the landline can lose the number for good.');\n  var keep=ans.alarm==='yes'||ans.signal==='no'||ans.number==='yes';\n  var head=keep?'Keep a home phone, on a digital line':(ans.conn==='fibre'?'You can probably drop the landline':'You can drop the calls, but check your connection');\n  if(!keep&&ans.conn==='fibre')out.push('Full fibre, cable and 4G or 5G home broadband need no phone line. Look for a broadband-only plan, such as Plusnet\u2019s or Vodafone\u2019s option without a landline.');\n  res.innerHTML='<div class=\"cbp-verdict\">'+head+'<\/div><ul>'+out.map(function(x){return '<li>'+x+'<\/li>';}).join('')+'<\/ul>';}\n show();\n});\ndocument.querySelectorAll('.cbp-countdown').forEach(function(w){\n var d=Math.ceil((new Date('2027-01-31T00:00:00Z')-new Date())\/864e5);\n w.querySelector('b').textContent=d>0?d:'0';\n if(d<=0)w.querySelector('.cbp-cd-t').textContent='BT\u2019s target date of 31 January 2027 has passed. If you still have an old copper line, ask your provider when it moves.';\n});\n}\nif(document.readyState==='loading')document.addEventListener('DOMContentLoaded',run);else run();\n})();\n<\/script>\n<style>\r\n.lwrp.link-whisper-related-posts{\r\n            \r\n            margin-top: 40px;\nmargin-bottom: 30px;\r\n        }\r\n        .lwrp .lwrp-title{\r\n            \r\n            \r\n        }.lwrp .lwrp-description{\r\n            \r\n            \r\n\r\n        }\r\n        .lwrp .lwrp-list-container{\r\n        }\r\n        .lwrp .lwrp-list-multi-container{\r\n            display: flex;\r\n        }\r\n        .lwrp .lwrp-list-double{\r\n            width: 48%;\r\n        }\r\n        .lwrp .lwrp-list-triple{\r\n            width: 32%;\r\n        }\r\n        .lwrp .lwrp-list-row-container{\r\n            display: flex;\r\n            justify-content: space-between;\r\n        }\r\n        .lwrp .lwrp-list-row-container .lwrp-list-item{\r\n            width: calc(33% - 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