{"id":4960,"date":"2025-02-17T20:23:17","date_gmt":"2025-02-17T20:23:17","guid":{"rendered":"https:\/\/comparebroadbandpackages.co.uk\/guides\/news\/ee-named-best-uk-mobile-operator-in-new-2024-network-test-study\/"},"modified":"2025-02-17T20:23:17","modified_gmt":"2025-02-17T20:23:17","slug":"ee-named-best-uk-mobile-operator-in-new-2024-network-test-study","status":"publish","type":"post","link":"https:\/\/comparebroadbandpackages.co.uk\/guides\/news\/ee-named-uk-mobile-operator-2024-network-test-study\/","title":{"rendered":"EE Named Best UK Mobile Operator in New 2024 Network Test Study"},"content":{"rendered":"<br>\n<article><p><\/p>\n<h1><\/h1>\n<p>EE has secured its position as the UK&rsquo;s leading mobile <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_f4a77d709954af323a24064510e3e6a1\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/network\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>network<\/a> operator according to the latest comprehensive network test study conducted &zwj;in early 2024.&#8203; The BT-owned operator achieved &zwj;outstanding results across network &zwnj;reliability, data speeds, and coverage metrics, outperforming major competitors in key urban and&#8290; rural areas.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Network_Performance%E2%81%A3_Metrics\"><\/span>Network Performance&#x2063; Metrics<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The independent study, conducted across multiple UK regions, evaluated &#x2064;essential performance indicators including:<\/p>\n<ul><p><\/p>\n<li><a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_377f35f099b9a79e9416c9dade228669\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/network-reliability\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>Network reliability<\/a> and stability<\/li>\n<p><\/p>\n<li>4G and <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_441bca7a6a697c02f290c3c9c1cecaed\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/5g\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>5G<\/a>&zwnj; data speeds<\/li>\n<p><\/p>\n<li>Voice call quality<\/li>\n<p><\/p>\n<li>Rural coverage effectiveness<\/li>\n<p><\/p>\n<li>Urban <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_c958b20afc1d212a5050f906b965b974\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/network-capacity\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>network capacity<\/a><\/li>\n<p>\n<\/p><\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Key_Performance_Results\"><\/span>Key Performance Results<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<table style=\"width:100%; border-collapse: collapse; margin: 20px 0;\">\n<tr><p><\/p>\n<th style=\"padding: 10px; border: 1px solid #ddd;\">Metric<\/th>\n<p><\/p>\n<th style=\"padding: 10px; border: 1px solid #ddd;\">EE Performance<\/th>\n<p><\/p>\n<th style=\"padding: 10px; border: 1px solid #ddd;\">Industry &#x2062;Average<\/th>\n<p>\n<\/p><\/tr>\n<p><\/p>\n<tr><p><\/p>\n<td style=\"padding: 10px; border: 1px solid #ddd;\">Network Reliability<\/td>\n<p><\/p>\n<td style=\"padding: 10px; border: 1px solid #ddd;\">99.4%<\/td>\n<p><\/p>\n<td style=\"padding: 10px; border: 1px solid #ddd;\">97.2%<\/td>\n<p>\n<\/p><\/tr>\n<p><\/p>\n<tr><p><\/p>\n<td style=\"padding: 10px; border: 1px solid #ddd;\">5G Coverage<\/td>\n<p><\/p>\n<td style=\"padding: 10px; border: 1px solid #ddd;\">76%<\/td>\n<p><\/p>\n<td style=\"padding: 10px; border: 1px solid #ddd;\">68%<\/td>\n<p>\n<\/p><\/tr>\n<p><\/p>\n<tr><p><\/p>\n<td style=\"padding: 10px; border: 1px solid #ddd;\">Average <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_8eb5fb7576d73b7d261a84bc9f920cc4\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/download-speed\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>Download Speed<\/a><\/td>\n<p><\/p>\n<td style=\"padding: 10px; border: 1px solid #ddd;\">195Mbps<\/td>\n<p><\/p>\n<td style=\"padding: 10px; border: 1px solid #ddd;\">156Mbps<\/td>\n<p>\n<\/p><\/tr>\n<p>\n<\/p><\/table>\n<h2><span class=\"ez-toc-section\" id=\"Coverage_and_Infrastructure_Developments\"><\/span>Coverage and Infrastructure Developments<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>EE&#x2019;s network superiority is attributed to significant infrastructure investments throughout &#x200C;2023, including:<\/p>\n<ul><p><\/p>\n<li>Expansion &#x200C;of 5G coverage to over 2,000 new &#x200B;sites<\/li>\n<p><\/p>\n<li>Rural <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_4ab868bd8c3416c0a3eec97c6c6d6744\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/connectivity\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>connectivity<\/a> improvements&#8203; across 500+&#8292; locations<\/li>\n<p><\/p>\n<li>Network capacity upgrades in major &#x2064;metropolitan areas<\/li>\n<p><\/p>\n<li>Implementation of advanced network &#x200B;optimization technologies<\/li>\n<p>\n<\/p><\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Customer_Experience_Metrics\"><\/span>Customer Experience Metrics<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The study highlighted&#x2062; EE&#x2019;s exceptional performance in customer experience categories, demonstrating:<\/p>\n<ul><p><\/p>\n<li>Lowest&#x200C; call drop rate among UK operators<\/li>\n<p><\/p>\n<li>Superior video streaming quality ratings<\/li>\n<p><\/p>\n<li>Fastest average response times&#x2062; for mobile &#x200D;gaming<\/li>\n<p><\/p>\n<li>Consistent&#x200B; performance during peak usage hours<\/li>\n<p>\n<\/p><\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Rural_Coverage_Excellence\"><\/span>Rural Coverage Excellence<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>A standout achievement in the study was EE&#x2019;s rural coverage performance, where the operator showed:<\/p>\n<ul><p><\/p>\n<li>87% geographic coverage in rural areas<\/li>\n<p><\/p>\n<li>Improved signal strength in &#x200C;previously underserved locations<\/li>\n<p><\/p>\n<li>Enhanced emergency service connectivity in remote regions<\/li>\n<p>\n<\/p><\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Technical_Innovations\"><\/span>Technical Innovations<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The study &#x2063;specifically acknowledged EE&#x2019;s implementation of several technical innovations:<\/p>\n<ul><p><\/p>\n<li>Advanced&#x200D; MIMO&#x200D; technology deployment<\/li>\n<p><\/p>\n<li>Carrier&#x200C; aggregation improvements<\/li>\n<p><\/p>\n<li>Enhanced <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_eda791a152677e6fff3b4bd41ce108e2\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/network-slicing\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>network slicing<\/a> &#8203;capabilities<\/li>\n<p><\/p>\n<li>Improved spectrum utilization<\/li>\n<p>\n<\/p><\/ul>\n<\/article>\n<p style=\"text-align: center;\"><a href=\"https:\/\/comparebroadbandpackages.co.uk\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1067 size-full\" src=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-content\/uploads\/2023\/09\/728x282-border.png\" alt=\"Click To Compare Broadband Deals\" width=\"728\" height=\"282\"\/><\/a><\/p>\n<style>\r\n.lwrp.link-whisper-related-posts{\r\n            \r\n            margin-top: 40px;\nmargin-bottom: 30px;\r\n        }\r\n        .lwrp .lwrp-title{\r\n            \r\n            \r\n        }.lwrp .lwrp-description{\r\n            \r\n            \r\n\r\n        }\r\n        .lwrp .lwrp-list-container{\r\n        }\r\n        .lwrp .lwrp-list-multi-container{\r\n            display: flex;\r\n        }\r\n        .lwrp .lwrp-list-double{\r\n            width: 48%;\r\n        }\r\n        .lwrp .lwrp-list-triple{\r\n            width: 32%;\r\n        }\r\n        .lwrp .lwrp-list-row-container{\r\n            display: flex;\r\n            justify-content: space-between;\r\n        }\r\n        .lwrp .lwrp-list-row-container .lwrp-list-item{\r\n            width: calc(33% - 20px);\r\n        }\r\n        .lwrp .lwrp-list-item:not(.lwrp-no-posts-message-item){\r\n            \r\n            \r\n        }\r\n        .lwrp .lwrp-list-item img{\r\n            max-width: 100%;\r\n            height: auto;\r\n            object-fit: cover;\r\n            aspect-ratio: 1 \/ 1;\r\n        }\r\n        .lwrp .lwrp-list-item.lwrp-empty-list-item{\r\n            background: initial !important;\r\n        }\r\n        .lwrp .lwrp-list-item .lwrp-list-link .lwrp-list-link-title-text,\r\n        .lwrp .lwrp-list-item .lwrp-list-no-posts-message{\r\n            \r\n            \r\n            \r\n            \r\n        }@media screen and (max-width: 480px) {\r\n            .lwrp.link-whisper-related-posts{\r\n                \r\n                \r\n            }\r\n            .lwrp .lwrp-title{\r\n                \r\n                \r\n            }.lwrp .lwrp-description{\r\n                \r\n                \r\n            }\r\n            .lwrp .lwrp-list-multi-container{\r\n                flex-direction: column;\r\n            }\r\n            .lwrp .lwrp-list-multi-container ul.lwrp-list{\r\n                margin-top: 0px;\r\n                margin-bottom: 0px;\r\n                padding-top: 0px;\r\n                padding-bottom: 0px;\r\n            }\r\n            .lwrp .lwrp-list-double,\r\n            .lwrp .lwrp-list-triple{\r\n                width: 100%;\r\n            }\r\n            .lwrp .lwrp-list-row-container{\r\n                justify-content: initial;\r\n                flex-direction: column;\r\n            }\r\n            .lwrp .lwrp-list-row-container .lwrp-list-item{\r\n                width: 100%;\r\n            }\r\n            .lwrp .lwrp-list-item:not(.lwrp-no-posts-message-item){\r\n                \r\n                \r\n            }\r\n            .lwrp .lwrp-list-item .lwrp-list-link .lwrp-list-link-title-text,\r\n            .lwrp .lwrp-list-item .lwrp-list-no-posts-message{\r\n                \r\n                \r\n                \r\n                \r\n            };\r\n        }<\/style>\r\n<div id=\"link-whisper-related-posts-widget\" class=\"link-whisper-related-posts lwrp\">\r\n            <h3 class=\"lwrp-title\">Related Posts<\/h3>    \r\n        <div class=\"lwrp-list-container\">\r\n                                            <div class=\"lwrp-list-multi-container\">\r\n                    <ul class=\"lwrp-list lwrp-list-double lwrp-list-left\">\r\n                        <li class=\"lwrp-list-item\"><a href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/news\/nperf-ee-uk-fastest-mobile-network-2025-benchmark\/\" class=\"lwrp-list-link\"><span class=\"lwrp-list-link-title-text\">nPerf Name EE as the UK Fastest Mobile Network in 2025 Benchmark<\/span><\/a><\/li><li class=\"lwrp-list-item\"><a href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/news\/ee-miles-ahead-o2-uk-vodafone-5g-mobile-availability\/\" class=\"lwrp-list-link\"><span class=\"lwrp-list-link-title-text\">EE Miles Ahead of O2, Three UK and Vodafone for 5G Mobile Availability<\/span><\/a><\/li><li class=\"lwrp-list-item\"><a href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/news\/rootmetrics-names-ee-uk-mobile-operator-h1-2025-study\/\" class=\"lwrp-list-link\"><span class=\"lwrp-list-link-title-text\">RootMetrics Names EE as BEST UK Mobile Operator in H1 2025 Study<\/span><\/a><\/li>                    <\/ul>\r\n                    <ul class=\"lwrp-list lwrp-list-double lwrp-list-right\">\r\n                        <li class=\"lwrp-list-item\"><a href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/news\/uk-fastest-5g-mobile-broadband-ookla-h2-2024-study\/\" class=\"lwrp-list-link\"><span class=\"lwrp-list-link-title-text\">Three UK Still Fastest for 5G Mobile Broadband in Ookla H2 2024 Study<\/span><\/a><\/li><li class=\"lwrp-list-item\"><a href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/news\/openreach-increase-costs-wlr-products-ahead-pstn-switch\/\" class=\"lwrp-list-link\"><span class=\"lwrp-list-link-title-text\">Openreach to increase costs for WLR products ahead of PSTN switch-off<\/span><\/a><\/li>                    <\/ul>\r\n                <\/div>\r\n                        <\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>EE has secured its position as the UK&#8217;s leading mobile network operator according to the latest comprehensive network test study [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4961,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","footnotes":""},"categories":[1],"tags":[1329,1604,1601,872,327,1603,225,735,578,442,1605,1602,136,262,1600],"misspellings":[],"class_list":["post-4960","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-1329","tag-5g-network","tag-best-mobile-network","tag-customer-satisfaction","tag-ee","tag-ee-awards","tag-internet-connectivity","tag-mobile-network-performance","tag-mobile-services","tag-mobile-technology","tag-network-reliability","tag-network-test-study","tag-telecommunications","tag-telecommunications-industry","tag-uk-mobile-operator"],"_links":{"self":[{"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/posts\/4960","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/comments?post=4960"}],"version-history":[{"count":0,"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/posts\/4960\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/media\/4961"}],"wp:attachment":[{"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/media?parent=4960"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/categories?post=4960"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/tags?post=4960"},{"taxonomy":"misspellings","embeddable":true,"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/misspellings?post=4960"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}