{"id":7164,"date":"2025-06-18T07:40:49","date_gmt":"2025-06-18T06:40:49","guid":{"rendered":"https:\/\/comparebroadbandpackages.co.uk\/guides\/news\/plusnet-named-best-uk-isp-in-2025-broadband-genie-awards\/"},"modified":"2025-07-23T11:15:08","modified_gmt":"2025-07-23T10:15:08","slug":"plusnet-named-best-uk-isp-in-2025-broadband-genie-awards","status":"publish","type":"post","link":"https:\/\/comparebroadbandpackages.co.uk\/guides\/news\/plusnet-named-uk-isp-2025-broadband-genie-awards\/","title":{"rendered":"Plusnet Named Best UK ISP in 2025 Broadband Genie Awards"},"content":{"rendered":"<p style=\"text-align: center\"><a href=\"https:\/\/comparebroadbandpackages.co.uk\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1067 size-full\" src=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-content\/uploads\/2023\/09\/728x282-border.png\" alt=\"Click To Compare Broadband Deals\" width=\"728\" height=\"282\"\/><\/a><\/p>\n<p>In&#x2062; an &#x2064;notable display of customer&#x200C; satisfaction&#x2062; and reliable service, &#x2063;Plusnet &#x2062;has been recognized as the Best UK ISP in the&#x2062; 2025 Broadband&#x2064; Genie Awards. &#x2063;This honor highlights Plusnet&#x2019;s&#x2064; commitment &#x200C;to delivering high-quality broadband and extraordinary customer service, reaffirming its position as&#x200B; a top &#x2062;choice &#x200B;for internet users across the United Kingdom.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"A_Closer_Look_at_the_2025_Broadband_Genie_Awards\"><\/span>A Closer Look at the 2025 Broadband Genie Awards<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The Broadband&#x2064; Genie Awards are held annually to evaluate &#x2063;internet service providers based on various factors,including customer reviews,service&#x200D; reliability,speed,price,and customer support. This year,&#x2063; Plusnet &#x2063;stood&#x200C; out among&#x2064; its competitors,&#x2063; securing its title through &#x2063;consistent performance across &#x2062;these critical areas.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"selection_Criteria_for_the_Awards\"><\/span>selection Criteria for the Awards<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The awards&#x2064; are resolute through a comprehensive evaluation process that considers multiple factors:<\/p>\n<ul><p><\/p>\n<li><strong>Customer Satisfaction:<\/strong> User &#x200C;reviews and ratings across various platforms.<\/li>\n<p><\/p>\n<li><strong>Service Quality:<\/strong> The reliability and consistency &#x2062;of internet connections.<\/li>\n<p><\/p>\n<li><strong>Speed:<\/strong> &#x200B;Average broadband speeds reported&#x2063; by users.<\/li>\n<p><\/p>\n<li><strong>Pricing:<\/strong> Competitive pricing&#x200B; models compared to industry&#x200B; standards.<\/li>\n<p><\/p>\n<li><strong>Customer Support:<\/strong> <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_23fff7b6d33b18112825db9247b5b814\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/availability\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>Availability<\/a> and&zwnj; efficiency of customer&#8291; help services.<\/li>\n<p>\n<\/p><\/ul>\n<p>Each &#x2063;category effectively contributes &#x2064;to the overall perception of an&#x200D; ISP&#x2019;s &#x2063;performance. Plusnet&#x2019;s dedication to enhancing user experience &#x2063;has&#x200C; played&#x2064; a&#x2062; significant role in &#x200D;achieving this accolade.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Plusnets_Commitment_to_Customer_Service\"><\/span>Plusnet&#x2019;s Commitment to Customer Service<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Known for its&#x200D; excellent &#x200C;customer service, Plusnet has built a reputation that resonates well with consumers.The provider famously boasts the tagline &#x201C;We won&#x2019;t be beaten on &#x200C;customer service,&#x201D; which reflects its&#x200D; mission&#x200D; to prioritize user needs effectively. According to recent statistics,Plusnet has maintained&#x2064; a customer satisfaction rating of 90%,which is considerably above the industry average. This focus on&#x2064; user &#x200C;engagement and support is a crucial factor in&#x200D; their recent recognition.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Understanding_Plusnets_Offerings\"><\/span>Understanding Plusnet&#x2019;s Offerings<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Plusnet provides a range of&#x2064; packages designed&#x2062; to cater &#x2063;to various user needs-from casual internet users to more demanding households.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Broadband_Packages\"><\/span>Broadband Packages<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>here&#x2019;s a fast&#x2064; look at some&#x200C; of Plusnet&#x2019;s offerings:<\/p>\n<table style=\"width:100%;border-collapse: collapse;margin: 20px 0\"><p><\/p>\n<tr><p><\/p>\n<th style=\"padding: 10px;border: 1px solid #ddd\">Package &#x200B;Name<\/th>\n<p><\/p>\n<th style=\"padding: 10px;border: 1px solid #ddd\"><a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_8eb5fb7576d73b7d261a84bc9f920cc4\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/download-speed\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>Download Speed<\/a><\/th>\n<p><\/p>\n<th style=\"padding: 10px;border: 1px solid #ddd\">Monthly&#x2064; Price<\/th>\n<p>\n  <\/p><\/tr>\n<p><\/p>\n<tr><p><\/p>\n<td style=\"padding: 10px;border: 1px solid #ddd\">Basic Broadband<\/td>\n<p><\/p>\n<td style=\"padding: 10px;border: 1px solid #ddd\">10 Mbps<\/td>\n<p><\/p>\n<td style=\"padding: 10px;border: 1px solid #ddd\">&#xA3;25<\/td>\n<p>\n  <\/p><\/tr>\n<p><\/p>\n<tr><p><\/p>\n<td style=\"padding: 10px;border: 1px solid #ddd\">Unlimited Fibre<\/td>\n<p><\/p>\n<td style=\"padding: 10px;border: 1px solid #ddd\">36 &#x2063;Mbps<\/td>\n<p><\/p>\n<td style=\"padding: 10px;border: 1px solid #ddd\">&#xA3;28<\/td>\n<p>\n  <\/p><\/tr>\n<p><\/p>\n<tr><p><\/p>\n<td style=\"padding: 10px;border: 1px solid #ddd\">Fibre Extra<\/td>\n<p><\/p>\n<td style=\"padding: 10px;border: 1px solid #ddd\">66 Mbps<\/td>\n<p><\/p>\n<td style=\"padding: 10px;border: 1px solid #ddd\">&#xA3;30<\/td>\n<p>\n  <\/p><\/tr>\n<p>\n<\/p><\/table>\n<p>These competitive packages are designed to provide reliable <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"cmtt_4ab868bd8c3416c0a3eec97c6c6d6744\"  href=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/glossary\/connectivity\/\"  target=\"_blank\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>connectivity<\/a> while ensuring value for money, making Plusnet an appealing option for many consumers looking for&#8291; affordability alongside performance. <\/p>\n<h2><span class=\"ez-toc-section\" id=\"Customer_Feedback_and_%E2%81%A3Reviews\"><\/span>Customer Feedback and &#x2063;Reviews<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Customer feedback plays an integral role in&#x200C; how Plusnet has solidified its position &#x200D;as &#x2064;the Best&#x2062; UK&#x200C; ISP.&#x2063; Many &#x200C;users have lauded&#x200B; the provider for its straightforward&#x2064; processes and reliable service. User reviews highlight key aspects such as:<\/p>\n<ul><p><\/p>\n<li><strong>Speed Consistency:<\/strong> &#x200D; Many customers report stable&#x200B; internet speeds even during peak hours.<\/li>\n<p><\/p>\n<li><strong>Transparent Pricing:<\/strong> Users appreciate that Plusnet&#x2063; doesn&#x2019;t hide costs.<\/li>\n<p><\/p>\n<li><strong>Responsive Support:<\/strong> &#x2062;Quick response times from customer service &#x2062;representatives.<\/li>\n<p>\n<\/p><\/ul>\n<p>the blend of positive customer experiences and an unwavering commitment to &#x2064;service&#x200C; excellence underpins Plusnet&#x2019;s success in the prestigious Broadband &#x200D;Genie awards.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion_%E2%81%A4Plusnets_Future_Outlook\"><\/span>Conclusion: &#x2064;Plusnet&#x2019;s Future Outlook<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>As Plusnet continues to enhance its&#x2062; offerings and customer experience, &#x200C;the&#x200C; recognition received in the 2025 Broadband Genie Awards serves as both a testament to its existing &#x2062;reputation and&#x2062; a guideline for maintaining high standards&#x2063; moving forward. With a clear &#x200B;focus on&#x2062; customer support and service quality, Plusnet is well-positioned to remain a strong contender&#x2062; in &#x200B;the ISP market. <\/p>\n<p style=\"text-align: center\"><a href=\"https:\/\/comparebroadbandpackages.co.uk\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1067 size-full\" src=\"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-content\/uploads\/2023\/09\/728x282-border.png\" alt=\"Click To Compare Broadband Deals\" width=\"728\" height=\"282\"\/><\/a><\/p>\n<style>\r\n.lwrp.link-whisper-related-posts{\r\n            \r\n            margin-top: 40px;\nmargin-bottom: 30px;\r\n        }\r\n        .lwrp .lwrp-title{\r\n            \r\n            \r\n        }.lwrp .lwrp-description{\r\n            \r\n            \r\n\r\n        }\r\n        .lwrp .lwrp-list-container{\r\n        }\r\n        .lwrp .lwrp-list-multi-container{\r\n            display: flex;\r\n        }\r\n        .lwrp .lwrp-list-double{\r\n     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<\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>In\u2062 an \u2064notable display of customer\u200c satisfaction\u2062 and reliable service, \u2063Plusnet \u2062has been recognized as the Best UK ISP in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5458,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","footnotes":""},"categories":[1],"tags":[1983,1977,4167,4166,524,157,4169,872,1066,219,1966,4170,2136,204,136,4168,209,813],"misspellings":[],"class_list":["post-7164","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-1983","tag-awards","tag-best-isp","tag-broadband-genie-awards","tag-broadband-services","tag-connectivity","tag-consumers","tag-customer-satisfaction","tag-internet","tag-internet-service-provider","tag-plusnet","tag-reviews","tag-service-quality","tag-technology","tag-telecommunications","tag-telecommunications-awards","tag-uk-broadband","tag-uk-isp"],"_links":{"self":[{"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/posts\/7164","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/comments?post=7164"}],"version-history":[{"count":0,"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/posts\/7164\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/media\/5458"}],"wp:attachment":[{"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/media?parent=7164"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/categories?post=7164"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/tags?post=7164"},{"taxonomy":"misspellings","embeddable":true,"href":"https:\/\/comparebroadbandpackages.co.uk\/guides\/wp-json\/wp\/v2\/misspellings?post=7164"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}