IT Infrastructure Library (ITIL) - Definition or Meaning

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IT Infrastructure Library (ITIL)

Author:

Marc Ferguson

Published:

15/05/2024

Updated:

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Definition of “IT Infrastructure Library (ITIL)” :

The IT Infrastructure Library (ITIL) is a set of best practices for IT service management (ITSM) that aims to improve efficiency and achieve predictable service delivery. It provides a framework for managing IT services, focusing on aligning IT services with business needs.

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