EE has secured its position as the UK’s leading mobile network operator according to the latest comprehensive network test study conducted in early 2024. The BT-owned operator achieved outstanding results across network reliability, data speeds, and coverage metrics, outperforming major competitors in key urban and rural areas.
Network Performance Metrics
The independent study, conducted across multiple UK regions, evaluated essential performance indicators including:
- Network reliability and stability
- 4G and 5G data speeds
- Voice call quality
- Rural coverage effectiveness
- Urban network capacity
Key Performance Results
| Metric | EE Performance | Industry Average |
|---|---|---|
| Network Reliability | 99.4% | 97.2% |
| 5G Coverage | 76% | 68% |
| Average Download Speed | 195Mbps | 156Mbps |
Coverage and Infrastructure Developments
EE’s network superiority is attributed to significant infrastructure investments throughout 2023, including:
- Expansion of 5G coverage to over 2,000 new sites
- Rural connectivity improvements across 500+ locations
- Network capacity upgrades in major metropolitan areas
- Implementation of advanced network optimization technologies
Customer Experience Metrics
The study highlighted EE’s exceptional performance in customer experience categories, demonstrating:
- Lowest call drop rate among UK operators
- Superior video streaming quality ratings
- Fastest average response times for mobile gaming
- Consistent performance during peak usage hours
Rural Coverage Excellence
A standout achievement in the study was EE’s rural coverage performance, where the operator showed:
- 87% geographic coverage in rural areas
- Improved signal strength in previously underserved locations
- Enhanced emergency service connectivity in remote regions
Technical Innovations
The study specifically acknowledged EE’s implementation of several technical innovations:
- Advanced MIMO technology deployment
- Carrier aggregation improvements
- Enhanced network slicing capabilities
- Improved spectrum utilization
