
Read the transcribed version below
Josh
(0:00) All right, so it looks like we’re diving deep into UK broadband today.
Chloe
(0:05) Indeed we are.
Josh
(0:05) In 2024. (0:06) We’ve got articles, guides, forum, threads, you name it.
Chloe
(0:12) The whole nine yards.
Josh
(0:13) Yeah, the whole shebang. (0:14) You want to know all the ways to get online.
Chloe
(0:16) And not just what they are, but which one’s best for you.
Josh
(0:19) Exactly. (0:20) So what’s fascinating to me is there are so many ways to get online.
Chloe
(0:25) It’s the sheer variety. (0:26) And it’s not just about speed. (0:28) It’s about how it gets to you and what your priorities are.
Josh
(0:32) Absolutely. (0:32) So let’s break it down, starting with the basics. (0:35) What is broadband?
Chloe
(0:37) The fundamental question.
Josh
(0:39) Yeah, we all use it, but do we really know what it is? (0:42) I mean, what’s happening behind the scenes?
Chloe
(0:44) So imagine a multi-lane data highway. (0:46) That’s essentially what broadband is. (0:49) It’s about high-speed data transmission.
(0:51) And the interesting thing is it uses different technologies to achieve that.
Josh
(0:55) I see.
Chloe
(0:55) We’re talking phone lines, coaxial cables, even satellites.
Josh
(0:59) Wow. (1:00) Yeah, it’s not just one thing.
Chloe
(1:02) No, it’s not.
Josh
(1:03) And it’s come a long way from dial-up.
Chloe
(1:05) Oh, absolutely.
Josh
(1:05) Do you remember those days?
Chloe
(1:06) Oh, I remember them well.
Josh
(1:07) Viewing for a web page to load.
Chloe
(1:09) The agonizing wait.
Josh
(1:10) Right. (1:11) Broadband is like trading in your bicycle for a Formula One race car.
Chloe
(1:15) That is a perfect analogy.
Josh
(1:17) So let’s start by talking about fixed-line broadband.
Chloe
(1:20) All right, sounds good.
Josh
(1:21) So first up, we’ve got ADSL.
Chloe
(1:24) Ah, the old reliable.
Josh
(1:26) The old reliable, using those good old-fashioned telephone lines.
Chloe
(1:30) Right, those copper wires.
Josh
(1:31) Yeah, I remember when that felt revolutionary.
Chloe
(1:34) It was cutting-edge at one point. (1:36) But now, while it’s not the fastest, it is known for being affordable.
Josh
(1:40) That’s right.
Chloe
(1:41) And for many people, that’s a major priority.
Josh
(1:43) Absolutely. (1:44) And then kind of moving up the speed ladder, we have FTTC.
Chloe
(1:47) Yes, fiber to the cabinet.
Josh
(1:48) Fiber to the cabinet, which is faster than ADSL. (1:51) And it uses fiber-optic cables for part of the journey.
Chloe
(1:54) Part of the way, yes.
Josh
(1:55) But it still uses those copper wires for the last stretch.
Chloe
(1:58) To get to your home.
Josh
(1:59) Right, so it can be a good middle ground.
Chloe
(2:01) It is, but availability can be patchy.
Josh
(2:04) Okay. (2:04) And, of course, we can’t forget about cable broadband.
Chloe
(2:08) Ah, yes, Virgin Media.
Josh
(2:09) Virgin Media, the big player in the UK.
Chloe
(2:12) They use those coaxial cables.
Josh
(2:13) Right, like the ones we use for cable TV.
Chloe
(2:15) Exactly.
Josh
(2:16) And they offer pretty impressive speed.
Chloe
(2:18) They do.
Josh
(2:19) And they’re known for those bundled deals.
Chloe
(2:21) Oh, the bundles.
Josh
(2:22) Right, where you get your TV, your phone, and your internet all together.
Chloe
(2:25) It can seem like a good deal, but sometimes you end up paying for services you don’t actually need.
Josh
(2:30) Yeah, or getting locked into a contract.
Chloe
(2:32) Exactly.
Josh
(2:33) That isn’t very flexible.
Chloe
(2:35) That’s the downside.
Josh
(2:36) Right, so it’s all about weighing those pros and cons.
Chloe
(2:38) Absolutely.
Josh
(2:39) But now, on to the start of the show. (2:42) Full fiber.
Chloe
(2:43) Ah, the holy grail of broadband.
Josh
(2:45) Yeah, fiber to the premises.
Chloe
(2:47) That’s right.
Josh
(2:47) Where you get those fiber-optic cables going straight to your door.
Chloe
(2:50) No more copper.
Josh
(2:51) Bypassing those copper wires, which means incredible speeds.
Chloe
(2:55) Sometimes up to 1 GBP.
Josh
(2:57) Downloading a movie in seconds.
Chloe
(2:59) That’s the dream.
Josh
(3:00) That’s gotta be a game changer.
Chloe
(3:02) It certainly is.
Josh
(3:03) But of course, there’s a catch.
Chloe
(3:04) There’s always a catch.
Josh
(3:06) Availability.
Chloe
(3:06) Yes, that’s the big one.
Josh
(3:07) It’s not available everywhere yet.
Chloe
(3:09) It’s still being rolled out.
Josh
(3:10) So it’s like this amazing restaurant that everyone’s raving about.
Chloe
(3:13) I like the analogy.
Josh
(3:14) But it’s only open in certain cities.
Chloe
(3:16) It’s coming, but not quite everywhere yet.
Josh
(3:18) So for those who don’t want to be tethered to a fixed line.
Chloe
(3:22) We have wireless broadband.
Josh
(3:23) Wireless broadband, which has become really interesting.
Chloe
(3:26) Docs exploded in recent years.
Josh
(3:28) Especially with the rise of 5G.
Chloe
(3:30) It’s a game changer for many people.
Josh
(3:32) So we’ve got mobile broadband.
Chloe
(3:33) Right, the familiar 3G, 4G.
Josh
(3:36) And now 5G.
Chloe
(3:37) Making waves.
Josh
(3:38) For accessing the internet on the go.
Chloe
(3:40) With your phone or a dedicated device.
Josh
(3:42) And then we’ve got 5G home internet.
Chloe
(3:44) That’s right.
Josh
(3:44) Which uses those super fast 5G networks.
Chloe
(3:48) To beam that broadband straight to your home.
Josh
(3:51) No fixed line required.
Chloe
(3:52) It’s like having your own personal fast lane on the data highway.
Josh
(3:55) So for those who live in areas where laying cables is difficult.
Chloe
(3:59) We have fixed wireless internet.
Josh
(4:01) Right, using radio waves to connect to a nearby transmitter.
Chloe
(4:04) It’s a great alternative in those areas.
Josh
(4:06) So if you’re in a rural area where those fiber optic cables haven’t reached yet.
Chloe
(4:10) Fixed wireless could be a lifesaver.
Josh
(4:12) It’s worth exploring.
Chloe
(4:13) Absolutely.
Josh
(4:14) Now while we’re talking about wireless, we have to talk about…
Chloe
(4:16) The age old debate.
Josh
(4:18) Yeah.
Chloe
(4:18) Wi-Fi versus wired.
Josh
(4:20) Right. (4:20) Each has its own pros and cons.
Chloe
(4:21) Wi-Fi offers that flexibility.
Josh
(4:23) Right. (4:24) You can move around your house.
Chloe
(4:25) Wired connections.
Josh
(4:26) Using those ethernet cables.
Chloe
(4:28) They offer stability and speed.
Josh
(4:29) So it comes down to your priorities.
Chloe
(4:31) Do you value flexibility or rock solid speeds?
Josh
(4:34) It’s a classic trade-off.
Chloe
(4:36) It is.
Josh
(4:37) But what about those truly remote locations?
Chloe
(4:39) Ah, where even radio waves struggle to reach.
Josh
(4:42) Those folks who’ve chosen a life off the beaten path.
Chloe
(4:45) Well, for them we have…
Josh
(4:46) Do they have to live without the internet?
Chloe
(4:48) No. (4:49) Not at all.
Josh
(4:49) Oh, good.
Chloe
(4:50) We have satellite broadband.
Josh
(4:52) Wow.
Chloe
(4:53) Beaming that data down from space.
Josh
(4:55) That’s some serious sci-fi stuff.
Chloe
(4:57) It is quite remarkable.
Josh
(4:58) We’re talking HughesNet, Viasat, and of course, Far-Link.
Chloe
(5:02) The one everyone’s talking about these days.
Josh
(5:04) Bringing high-speed internet to even the most isolated corners of the world.
Chloe
(5:08) It’s a feat of engineering, no doubt.
Josh
(5:10) But it’s important to note that satellite broadband does come with its own challenges.
Chloe
(5:14) It does.
Josh
(5:15) Particularly when it comes to latency.
Chloe
(5:17) Ah, yes. (5:18) That delay between your action and the response you see on the screen.
Josh
(5:22) I can imagine that can be a bit frustrating.
Chloe
(5:25) Especially for things like video calls and gaming.
Josh
(5:28) Right, where you need that instant response.
Chloe
(5:30) Exactly.
Josh
(5:30) But for many in remote areas…
Chloe
(5:32) It’s the only option.
Josh
(5:33) And it’s a game changer.
Chloe
(5:34) Absolutely.
Josh
(5:35) Now, before everyone rushes off to sign up for one of these services…
Chloe
(5:39) We need a reality check.
Josh
(5:41) We need a reality check.
Chloe
(5:42) Because not all broadband speeds are created equal.
Josh
(5:45) Right. (5:46) Despite what those flashy advertisements might tell you.
Chloe
(5:49) Exactly. (5:49) There are regional differences in availability and speed. (5:53) Urban areas tend to have faster speeds than rural areas.
Josh
(5:57) I imagine so.
Chloe
(5:58) And even within regions, there can be variations.
Josh
(6:02) That makes sense.
Chloe
(6:02) Depending on the age of the infrastructure and the number of users.
Josh
(6:05) Right. (6:05) So it’s not just about choosing the type of broadband.
Chloe
(6:09) No.
Josh
(6:10) It’s about understanding what’s available.
Chloe
(6:12) In your specific location.
Josh
(6:14) Right.
Chloe
(6:14) Which is why knowing your current speed is crucial.
Josh
(6:17) Okay, so how do we do that?
Chloe
(6:19) Well, we’ve included a link to a speed test in the show notes.
Josh
(6:22) Perfect.
Chloe
(6:23) This will give you a clear picture of how your current broadband measures up.
Josh
(6:28) Excellent.
Chloe
(6:29) And whether there’s room for improvement.
Josh
(6:30) So I think that’s a great place to pause for now.
Chloe
(6:33) I agree.
Josh
(6:33) We’ve covered a lot of ground already.
Chloe
(6:35) We have.
Josh
(6:36) From the basic definition of broadband to the various ways it can reach your home.
Chloe
(6:41) Whether you’re in the heart of London or a remote Scottish island.
Josh
(6:45) It’s amazing how many options there are.
Chloe
(6:47) It is quite remarkable.
Josh
(6:48) And we’ve highlighted the importance of understanding your needs and priorities.
Chloe
(6:52) Because at the end of the day, the best broadband is the one that fits your specific lifestyle and budget.
Josh
(6:59) Absolutely. (7:00) So stay tuned because we’re going to dive even deeper into all of this.
Chloe
(7:04) We are just getting started. (7:06) Okay, so we’ve laid down the groundwork, right? (7:08) We know the types.
(7:09) We know how it gets to you. (7:10) But now we’ve got to think about how broadband is actually used in the UK.
Josh
(7:14) Yeah. (7:14) Because you could have the fastest connection in the world, but if it doesn’t match what you do online.
Chloe
(7:19) Exactly. (7:20) It’s like having a sports car when all you need is a reliable commuter vehicle.
Josh
(7:23) Perfect analogy. (7:25) So what are some of the things UK internet users should be thinking about when they’re picking a broadband package?
Chloe
(7:31) Well, first off, how much data do you actually use?
Josh
(7:35) Yeah. (7:35) Are you just browsing, checking emails, social media?
Chloe
(7:38) Right. (7:38) Or are you streaming 4K movies every night?
Josh
(7:40) Yeah. (7:41) Downloading huge files.
Chloe
(7:42) If you’re a heavy user, you’re going to need a plan with a lot of data.
Josh
(7:46) Or even unlimited, right?
Chloe
(7:47) Absolutely. (7:48) You don’t want to hit those data caps.
Josh
(7:49) I’ve been there. (7:50) It’s not fun.
Chloe
(7:51) It’s incredibly frustrating, especially if you’re in the middle of something.
Josh
(7:54) So it’s not just about downloading, right?
Chloe
(7:56) No, it’s uploading too.
Josh
(7:57) Like video calls, online gaming.
Chloe
(7:59) Sending those large files.
Josh
(8:01) People might think speed is everything.
Chloe
(8:03) Oh, it’s definitely important.
Josh
(8:05) But you’re saying it’s more than that?
Chloe
(8:07) It’s more nuanced.
Josh
(8:09) So we’ve got to be realistic about those advertised speeds.
Chloe
(8:12) Right. (8:13) Those are off of the maximum you’ll get.
Josh
(8:14) Under perfect conditions.
Chloe
(8:16) Exactly. (8:16) Your actual speed might be lower.
Josh
(8:18) Depending on network traffic.
Chloe
(8:19) Peak hours.
Josh
(8:20) Right. (8:20) How far you are from the exchange.
Chloe
(8:22) All those factors.
Josh
(8:23) So what else should we be looking at?
Chloe
(8:26) Reliability, for sure.
Josh
(8:27) Ah, yeah. (8:28) Nobody wants to deal with dropouts.
Chloe
(8:30) Or those frustrating slowdowns.
Josh
(8:32) Especially if you work from home.
Chloe
(8:34) Video meetings.
Josh
(8:35) Staying connected with family.
Chloe
(8:37) A stable connection is crucial these days.
Josh
(8:39) So how do we figure out if a provider’s reliable?
Chloe
(8:43) Well, online reviews can help.
Josh
(8:45) Okay.
Chloe
(8:46) Read what other customers are saying.
Josh
(8:47) Yeah, get a sense of their track record.
Chloe
(8:49) But remember, those reviews can be skewed.
Josh
(8:52) By extreme experiences.
Chloe
(8:55) Both good and bad.
Josh
(8:57) Right. (8:57) So look for patterns and common themes.
Chloe
(9:00) Rather than individual stories.
Josh
(9:02) Speaking of, customer service. (9:04) Super important. (9:04) Absolutely.
(9:05) What happens when things go wrong?
Chloe
(9:07) Because they inevitably do.
Josh
(9:08) Right. (9:08) Is the provider easy to contact?
Chloe
(9:10) Are they helpful?
Josh
(9:11) Will they solve your problems quickly?
Chloe
(9:13) And while you’re at it, scrutinize those contract terms.
Josh
(9:16) Oh, yeah. (9:17) Good point.
Chloe
(9:18) How long are you locked in?
Josh
(9:20) Right.
Chloe
(9:20) Are there any hefty fees if you leave early?
Josh
(9:23) Read that fine print.
Chloe
(9:24) Before you commit.
Josh
(9:25) So we’ve talked about data, speed, reliability, customer service, contracts. (9:31) Anything else we’re missing?
Chloe
(9:33) Oh, one more thing. (9:34) The installation process. (9:36) Some providers let you do it yourself.
Josh
(9:39) Which can be nice if you like to DIY.
Chloe
(9:42) Right. (9:42) You avoid those scheduling hassles.
Josh
(9:44) But some require a professional install.
Chloe
(9:47) Which might cost extra.
Josh
(9:49) Or make you stay home for a specific time.
Chloe
(9:52) It’s a trade-off. (9:53) Convenience versus cost.
Josh
(9:54) All right. (9:54) I think we’ve covered all the bases for how to choose a package.
Chloe
(9:57) I think so, too.
Josh
(9:58) So let’s circle back to some of those providers we mentioned earlier.
Chloe
(10:01) And dive into what they offer.
Josh
(10:03) So for good old ADSL, BT is still a big player.
Chloe
(10:07) They’ve got that vast network.
Josh
(10:08) And a long history.
Chloe
(10:10) TalkTalk is another popular option.
Josh
(10:12) Known for those budget-friendly prices.
Chloe
(10:14) But do your homework on those customer reviews.
Josh
(10:17) Yeah. (10:17) Their customer service can be hit or miss.
Chloe
(10:19) That’s right.
Josh
(10:20) Now, cable broadband. (10:22) That’s Virgin Media’s territory.
Chloe
(10:23) They’re the dominant force there.
Josh
(10:25) Known for their speed and those bundles.
Chloe
(10:27) Keep an eye out for smaller cable providers, though.
Josh
(10:30) Yeah. (10:30) Competition is always a good thing.
Chloe
(10:32) Absolutely.
Josh
(10:33) All right. (10:33) Now, Full Fiber.
Chloe
(10:34) Exciting stuff.
Josh
(10:35) Hyperoptics making a name for themselves.
Chloe
(10:37) Ultra-fast speeds. (10:38) Excellent customer service.
Josh
(10:40) They’re a premium provider.
Chloe
(10:41) And BT’s got their own Full Fiber offering.
Josh
(10:44) Which is expanding rapidly.
Chloe
(10:45) They’re investing heavily in infrastructure.
Josh
(10:47) So for those lucky enough to have Full Fiber.
Chloe
(10:50) There are some great choices.
Josh
(10:51) What about for folks who need internet on the go?
Chloe
(10:54) Mobile broadband.
Josh
(10:55) Yeah.
Chloe
(10:55) EE and 3 are the big names.
Josh
(10:58) Offering a variety of data plans.
Chloe
(11:00) And that 5G everyone’s talking about.
Josh
(11:02) And for fixed wireless, if other options are limited.
Chloe
(11:06) Vodafone’s worth a look.
Josh
(11:07) They’ve been expanding their network.
Chloe
(11:09) Targeting those underserved areas.
Josh
(11:11) So we’ve got a good range of providers.
Chloe
(11:13) Each with their strengths and weaknesses.
Josh
(11:14) Catering to different needs.
Chloe
(11:16) And budgets.
Josh
(11:18) But this is just a starting point.
Chloe
(11:19) Exactly. (11:20) Do your own research. (11:22) Compare packages.
(11:23) Based on your own priorities.
Josh
(11:25) Don’t be afraid to shop around.
Chloe
(11:27) Ask questions.
Josh
(11:28) The more you know, the better decision you can make.
Chloe
(11:31) Now, while we’re on the topic of providers.
Josh
(11:34) Yeah.
Chloe
(11:34) Let’s talk about broadband availability across the UK.
Josh
(11:37) Right, because not everyone has access to the same options.
Chloe
(11:40) Exactly. (11:41) This leads to that digital divide we hear about.
Josh
(11:43) We’ve seen progress, but those gaps still exist.
Chloe
(11:46) Between urban and rural areas.
Josh
(11:49) So what’s being done to address that?
Chloe
(11:51) Well, the governments recognize the importance of universal broadband.
Josh
(11:55) Okay.
Chloe
(11:55) They’ve set ambitious targets for full fiber rollout.
Josh
(11:58) That’s good to hear.
Chloe
(11:59) To level the playing field.
Josh
(12:00) So that everyone has access to high-speed internet.
Chloe
(12:03) No matter where they live.
Josh
(12:04) But what about right now?
Chloe
(12:06) For people struggling with limited access.
Josh
(12:08) Yeah, what are their options?
Chloe
(12:10) Well, in really remote areas.
Josh
(12:11) Yeah.
Chloe
(12:12) Satellite broadband might be the only choice.
Josh
(12:15) Even with those higher costs.
Chloe
(12:17) And the latency issues.
Josh
(12:18) Especially for video calls and gaming.
Chloe
(12:20) Where you need that real-time response.
Josh
(12:23) Right.
Chloe
(12:23) Fixed wireless is another possibility.
Josh
(12:25) If there’s a transmitter nearby.
Chloe
(12:27) Bypassing the need for those cables.
Josh
(12:29) And for people dealing with slow speeds.
Chloe
(12:33) There are things you can do.
Josh
(12:35) Like what?
Chloe
(12:36) Optimize your router placement.
Josh
(12:37) Oh, right. (12:38) Make sure it’s not hidden away.
Chloe
(12:40) Or obstructed by furniture.
Josh
(12:42) And maybe switch to a wired connection.
Chloe
(12:44) Using an ethernet cable.
Josh
(12:45) Instead of relying on wifi.
Chloe
(12:47) Those small tweaks can make a big difference.
Josh
(12:49) So we’ve explored the different types of broadband.
Chloe
(12:53) Providers.
Josh
(12:53) And the challenges of availability.
Chloe
(12:56) But what about the future?
Josh
(12:57) Yeah, what’s coming next?
Chloe
(12:58) The future of UK broadband is exciting.
Josh
(13:01) I bet.
Chloe
(13:02) There’s so much innovation happening.
Josh
(13:03) Like what?
Chloe
(13:05) Well, the continued rollout of full fiber, for one.
Josh
(13:08) Right, bringing those faster speeds.
Chloe
(13:11) Poor latency.
Josh
(13:11) More reliable connections.
Chloe
(13:13) To more and more people.
Josh
(13:14) But it’s more than just speed, right?
Chloe
(13:16) Absolutely. (13:16) Think about virtual reality.
Josh
(13:18) Oh, yeah.
Chloe
(13:19) Augmented reality.
Josh
(13:20) Internet of things.
Chloe
(13:21) All those things need a ton of data.
Josh
(13:24) And full fiber can handle it?
Chloe
(13:26) It can provide that robust backbone.
Josh
(13:28) So we’re looking at even more connected homes.
Chloe
(13:31) Smart devices talking to each other.
Josh
(13:33) Immersive technologies becoming part of everyday life.
Chloe
(13:36) It’s a truly connected future.
Josh
(13:37) And 5G is evolving too.
Chloe
(13:39) Bringing even faster wireless speeds.
Josh
(13:41) Lower latency.
Chloe
(13:42) Blurring the lines between fixed and mobile.
Josh
(13:44) Our phones will be able to do even more.
Chloe
(13:46) That’s right.
Josh
(13:47) It’s gonna be amazing to see how all this unfolds.
Chloe
(13:49) It’s an exciting time to be a tech enthusiast.
Josh
(13:51) It certainly is. (13:53) But with all this connectivity.
Chloe
(13:55) We can’t forget about online security.
Josh
(13:57) Ah, online safety, super important.
Chloe
(14:00) As our lives become more digital.
Josh
(14:02) We have to protect ourselves.
Chloe
(14:04) All those online threats.
Josh
(14:05) Hacking, malware.
Chloe
(14:07) Phishing scams.
Josh
(14:08) It’s a whole other deep dive.
Chloe
(14:10) We could talk about it for hours.
Josh
(14:11) I can’t wait. (14:12) So we’ve really gone deep on UK broadband.
Chloe
(14:16) We have.
Josh
(14:17) From the tech to the providers to what’s coming next.
Chloe
(14:20) A lot to digest.
Josh
(14:21) It is. (14:22) But I hope you’re feeling informed.
Chloe
(14:24) Empowered with knowledge.
Josh
(14:25) Exactly. (14:26) So what are the next steps? (14:28) Like what can people do right now?
Chloe
(14:31) Well first, think back on everything we’ve talked about.
Josh
(14:34) Yeah.
Chloe
(14:34) What type of broadband feels right for you?
Josh
(14:36) Right, for your lifestyle, budget, location.
Chloe
(14:40) What are your must-haves?
Josh
(14:41) Don’t forget those key factors.
Chloe
(14:43) Affordability, speed, reliability.
Josh
(14:45) Data usage, customer service.
Chloe
(14:48) This is crucial.
Josh
(14:48) So once you’ve got your priorities straight.
Chloe
(14:50) Start comparing those providers.
Josh
(14:52) Visit their websites.
Chloe
(14:53) Read those customer reviews.
Josh
(14:55) The good and the bad.
Chloe
(14:55) And maybe even call their customer service lines.
Josh
(14:58) Get a feel for how helpful they are.
Chloe
(14:59) Oh, and make sure they actually serve your area.
Josh
(15:02) Right, don’t fall in love with a provider. (15:04) Then find out they don’t cover you.
Chloe
(15:06) Most websites have postcode checkers.
Josh
(15:09) Use those.
Chloe
(15:09) And don’t be afraid to negotiate.
Josh
(15:12) Oh, good point.
Chloe
(15:13) Especially if you’re switching providers.
Josh
(15:14) They might offer a better deal to keep you.
Chloe
(15:17) Or to win you over.
Josh
(15:18) Loyalty is nice, but saving money is nice too.
Chloe
(15:21) It is.
Josh
(15:22) So once you’ve picked a provider and a package.
Chloe
(15:25) Time to get it set up.
Josh
(15:26) Might involve scheduling an installation.
Chloe
(15:28) If you’re doing it yourself.
Josh
(15:30) Make sure you have all the equipment.
Chloe
(15:31) And those instructions.
Josh
(15:32) And once it’s all running, test that connection.
Chloe
(15:35) Make sure you’re getting the speeds you’re paying for.
Josh
(15:37) Use those speed tests.
Chloe
(15:39) If you run into any problems.
Josh
(15:41) Or you’re just not happy.
Chloe
(15:42) Don’t hesitate to contact your provider.
Josh
(15:44) Good customer service is priceless.
Chloe
(15:46) It is.
Josh
(15:47) So from research to daily use.
Chloe
(15:49) It should be a smooth experience.
Josh
(15:51) Absolutely. (15:52) And that brings us to the end of our deep dive on UK broadband.
Chloe
(15:56) You’re now armed with the knowledge to navigate this world.
Josh
(15:59) Find the perfect broadband for you.
Chloe
(16:01) Unlock those internet possibilities.
Josh
(16:03) But this is just the beginning.
Chloe
(16:05) Technology keeps evolving.
Josh
(16:06) Stay curious. (16:08) Keep learning.
Chloe
(16:09) Maybe we’ll do another deep dive next year.
Josh
(16:11) Oh, I’d love that. (16:12) Until then, happy surfing and stay safe online.