BT Full Fibre 150 Review: A Solid Mid-Tier Contender
Stepping into the world of full fibre (FTTP) is a game-changer, and BT’s Full Fibre 150 plan sits in a popular sweet spot. It promises to handle the demands of a modern, connected household with ease. But does it offer good value in a competitive market, and what are the trade-offs?
This plan is positioned as a reliable workhorse for families and remote workers who need more than basic speeds but aren’t ready to pay for gigabit-level performance. We’ve analysed the specs, pricing, and key features to help you decide if BT’s offering is the right fit for your home.
BT Broadband
Fast Reliable Nationwide Broadband
✅ Guaranteed minimum speeds up to 900 Mbps.
✅ Highly rated BT Smart Hub routers
✅ Great customer support with quick response rates.
BT Full Fibre 150 Speed Comparison Tool
What this means for you:
Speed & Performance: Reliable and Consistent
Key Stats
| Metric | BT Full Fibre 150 |
|---|---|
| Average Download Speed | 150Mbps |
| Average Upload Speed | 28-30Mbps |
| Technology | Full Fibre (FTTP) |
Performance Insights
- Low Latency: As a full fibre product, you can expect low latency (as low as 7-8ms), which is crucial for online gaming, video calls, and real-time applications .
- Stay Fast Guarantee: BT guarantees a minimum download speed of 100Mbps for this plan. If your speed consistently drops below this and they can’t fix it, you can claim compensation and are free to leave your contract without penalty .
Who is 150Mbps For?
✅ Households with 3-5 people regularly streaming, browsing, and gaming .
✅ Remote workers who need reliable video conferencing and cloud uploads .
✅ Families with multiple devices connected simultaneously.
❌ Very heavy users who frequently download massive files or need ultra-fast symmetrical upload speeds.
What Can You Do with 150Mbps?
Plan Breakdown: Understanding the Costs
BT’s pricing structure is straightforward, but it’s essential to be aware of the built-in price increases.
Plan & Pricing Overview
| Component | Details |
|---|---|
| Standard Monthly Cost | £27.99 – £32.99 per month (varies by promotion) . |
| Contract Length | 24 months . |
| Setup Fee | Typically £0 . |
| Annual Price Increase | A fixed £3 increase is applied each March . |
Current Promotions: BT often includes incentives like a £60 reward card with this plan, which improves the upfront value .
Price Comparison Table
| Provider | Plan Speed | Monthly Cost | Key Differentiator |
|---|---|---|---|
| BT | 150Mbps | £27.99 | Stay Fast Guarantee, UK support |
| Sky | 145Mbps | ~£29.00 | Often slightly cheaper |
| Plusnet | 145Mbps | £25.99 | Budget-friendly, owned by BT |
Router & Hardware: Capable but Dated
Included Router: Smart Hub 2
- Wi-Fi Standard: The provided router uses Wi-Fi 5 (802.11ac) technology. While capable, this is a generation behind the newer Wi-Fi 6 standard offered by some competitors .
- Performance: It features four gigabit Ethernet ports and is generally reliable for delivering the full fibre speeds around a typical home .
Optional Add-Ons:
- Complete Wi-Fi: For an additional £10-£12 per month, you can get a mesh Wi-Fi system with discs to ensure coverage in every room. This comes with a guarantee—if it doesn’t work, you can get £100 back .
- Hybrid Connect: For about £7.55 per month, this add-on provides a 4G mobile backup from EE, which automatically kicks in if your fibre line goes down .
Customer Service and Reliability
BT has a strong reputation for reliability and customer support.
- UK-Based Support: BT operates call centres in the UK and Ireland, which generally leads to better customer service experiences .
- Ofcom Complaints: While specific complaint numbers for this plan aren’t available, BT is generally considered to have fewer customer service issues than some rivals, though it may not be the absolute top performer .
BT Broadband
Fast Reliable Nationwide Broadband
✅ Guaranteed minimum speeds up to 900 Mbps.
✅ Highly rated BT Smart Hub routers
✅ Great customer support with quick response rates.
Verdict: A Premium for Peace of Mind
Choose BT Full Fibre 150 if:
✅ You value reliability and a strong brand reputation with UK-based support .
✅ The Stay Fast Guarantee gives you important peace of mind .
✅ Your household needs consistent speeds for multiple users but doesn’t require ultra-fast gigabit speeds.
Consider alternatives if:
❌ Your primary concern is getting the absolute lowest price.
❌ You need the latest Wi-Fi 6 technology standard in your router .
❌ You are in an area served by a “alt-net” provider that might offer symmetrical upload speeds for a lower cost.
Final Thoughts
BT’s Full Fibre 150 is the dependable family estate of broadband – not the flashiest on the road, but built for comfort and reliability over the long haul. It delivers a solid 150Mbps that capably handles family streaming and working from home, backed by a unique Stay Fast Guarantee (100Mbps minimum) that provides genuine peace of mind.
At £27.99/month, it’s competitively priced, though Sky and Plusnet often undercut it slightly. However, you’re paying a small premium for BT’s robust UK-based support and that crucial speed guarantee. The main drawback is the Wi-Fi 5 Smart Hub 2, which feels dated next to EE’s Wi-Fi 6 offering.
My take: Go for BT Full Fibre 150 if you value reliability and strong customer service and the speed guarantee matters to you. If you’re purely budget-focused, check Sky and Plusnet first. If you want a more future-proof router, EE’s equivalent plan is worth the extra few pounds.
Still torn? Compare all 150Mbps deals here.
Checkout Our Other BT Reviews Below
BT Full Fibre 100 Review
BT Full Fibre 300 Review
BT Full Fibre 500 Review
BT Full Fibre 900 Review
Frequently Asked Questions
What is the real-world upload speed?
You can expect upload speeds of around 28-30Mbps . This is sufficient for video calls, sending large files, and cloud backups, but is not symmetrical like some alternative full fibre providers offer.
How does the Stay Fast Guarantee work?
BT guarantees a minimum download speed of 100Mbps for the Full Fibre 150 plan. If your speed, as tested to the hub, consistently falls below this level and the issue is within BT’s control, you can claim a £20 reward card and have the right to exit your contract without a fee .
Is the Smart Hub 2 router any good?
The Smart Hub 2 is a capable router that reliably handles the speeds of this plan for most homes. Its main drawback is that it uses Wi-Fi 5 instead of the newer Wi-Fi 6 standard, so it may not be as efficient in very dense device environments as some competitors’ routers .
Are there any hidden costs?
The main cost to be aware of is the annual £3 price increase applied every March, which is built into your contract terms. Additionally, valuable add-ons like Complete Wi-Fi and Hybrid Connect cost extra .
Do I need to pay for a landline?
No. BT now offers broadband-only packages by default. You can choose to add a landline for an additional £5 per month if you need one .
What is the availability of this plan?
BT’s Full Fibre 150 is available to a significant portion of the UK, with coverage estimated between 50% and 75% of households. You will need to check your postcode on BT’s website to confirm availability at your address .
