Offer Alert!
Switch to EE and they’ll pay your leaving fee up to £300
EE Full Fibre 150 Review: The Family Household Sweet Spot?
Ever found yourself in a modern family standoff? Your teenager is lagging in a Fortnite tournament, your partner’s work presentation is freezing on Zoom, and your 4K movie keeps buffering right at the climax. The culprit? Your broadband just can’t handle the pressure of today’s connected households.
Enter EE Full Fibre 150 – positioned as the perfect middle ground for busy families who need more than basic speeds but don’t require gigabit-level power. Promising 150Mbps downloads and 30Mbps uploads, it’s designed to eliminate those frustrating “whose turn is it for bandwidth” conversations.
But does it deliver the consistent, reliable performance that modern family life demands? We’ve analysed the specs, compared the competition, and dug into real-world performance to give you the straight story on whether EE’s 150Mbps plan is your household’s new best friend.
EE Broadband
Powered by BT With Great Hardware
✅ You crave blistering speeds (1.6Gbps is overkill, but future-proof).
✅ Gaming or WFH is non-negotiable (hello, Game Mode!).
✅ You value quick customer support and low complaint rates.
EE Full Fibre 150 Speed Comparison Tool
What this means for you:
Speed & Performance: Keeping Everyone Happy
Key Stats
| Metric | EE Full Fibre 150 | Vodafone Full Fibre 150 | Sky Superfast |
|---|---|---|---|
| Average Download Speed | 150Mbps | 145Mbps | 145Mbps |
| Upload Speed | 30Mbps | 29Mbps | 27Mbps |
| Minimum Speed Guarantee | 80Mbps | 75Mbps | 65Mbps |
Real-World Performance
- Typical Speeds: Most users experience 140-150Mbps during standard usage
- Peak Hours (7-11 PM): 10-15% speed reduction (125-135Mbps)
- Upload Consistency: 28-30Mbps – excellent for video calls and cloud backups
- Gaming Performance: Low latency (15-20ms) perfect for competitive gaming
Who Actually Needs 150Mbps?
✅ 3-4 person households with multiple streamers
✅ Families with 10+ connected devices (phones, tablets, smart home)
✅ Regular 4K streaming and large file downloads
✅ Working from home with video conferencing needs
❌ Single users or couples (74Mbps plan may suffice)
❌ Extreme users downloading 100GB+ files regularly
What Can You Do with 150Mbps?
Plan Breakdown: Straightforward Family Pricing
Plan Comparison
| Plan | Monthly Cost | Contract | Setup Fee | Best For |
|---|---|---|---|---|
| EE Full Fibre 150 | £27.99 | 24 months | £0 | Most families – great balance |
| EE Full Fibre 150 with Extras | £33.99 | 24 months | £0 | Larger homes needing WiFi boosters |
Important Pricing Note: EE implements the standard industry annual price increase each March 31st (CPI + 3.9%). For 2024, this meant increases of £3-4 monthly.
Price Comparison Table – How EE Full Fibre 150 Stacks Up
| Provider | Speed | Monthly Cost | Contract | Key Differentiator |
|---|---|---|---|---|
| EE | 150Mbps | £27.99 (£21.99 with mobile) | 24 months | Best customer service |
| Vodafone | 145Mbps | £28.00 | 24 months | Lowest upfront cost |
| Sky | 145Mbps | £30.00 | 24 months | Entertainment bundles |
| BT | 150Mbps | £34.99 | 24 months | Comprehensive security |
Mobile Customer Advantage: EE mobile customers save £6/month – dropping the standard plan to £21.99/month through the EE Smart Benefits program.
Router & Setup: The Smart Hub Plus Experience
Smart Hub Plus Features:
- Wi-Fi 6 Technology: Handles multiple devices efficiently
- Coverage: Suitable for 3-4 bedroom homes (~1,800 sq ft)
- EE App Control: Easy setup and network management
- Built-in Cybersecurity: Basic protection against malware and phishing
Setup Process:
- Standard Installation: 7-14 day wait for engineer visit
- Self-Install Option: Available in some fibre-ready properties
- Wi-Fi Guarantee: EE provides support for connectivity issues
Customer Service: EE’s Winning Card
Industry Complaint Data (2024)
| Provider | Complaints per 100k | Resolution Time | Customer Satisfaction |
|---|---|---|---|
| EE | 9 | 1.8 days | 90% |
| Vodafone | 14 | 2.5 days | 82% |
| BT | 12 | 2.1 days | 85% |
Support Channels:
- UK-Based Support: 24/7 phone and chat availability
- EE App: Comprehensive troubleshooting and live chat
- Community Forum: Active user community
- Engineer Dispatch: Next-day available for urgent issues
EE Broadband
Powered by BT With Great Hardware
✅ You crave blistering speeds (1.6Gbps is overkill, but future-proof).
✅ Gaming or WFH is non-negotiable (hello, Game Mode!).
✅ You value quick customer support and low complaint rates.
Verdict: The Family Workhorse
Choose EE Full Fibre 150 if:
✅ You have 3-4 people constantly online
✅ You’re an EE mobile customer (discounts make it unbeatable)
✅ Reliability matters more than absolute lowest price
✅ You want peace of mind with good customer support
Consider alternatives if:
❌ You’re price-sensitive (Vodafone often cheaper)
❌ You live alone or with one other person (74Mbps sufficient)
❌ You’re a heavy downloader or 4K streamer on many devices
Final Thoughts
EE’s Full Fibre 150 is the dependable family SUV of broadband – not the flashiest, but it capably handles the daily school run, grocery haul, and weekend getaway without breaking a sweat. The 150Mbps speed and capable Smart Hub Plus provide a smooth, buffer-free ride for multiple streams and gamers, though its upload speed (30Mbps) is more commuter car than sports car.
At £27.99/month, it’s a solid mid-tier price, but Vodafone often undercuts it by a few pounds. For EE mobile customers, the £6 discount is a game-changer, dropping the cost to a very competitive £21.99. If your home is a 3-4 person hub of simultaneous activity, this plan is a perfect fit. For lighter use, the 74Mbps plan saves cash; for heavier demands, the 500Mbps tier offers more headroom.
My take: Go for EE Full Fibre 150 if you’re a busy household that values reliability and you’re on an EE mobile plan. If you’re not tied to EE and are on a tight budget, Vodafone might save you a monthly coffee.
Still torn? Compare all 150Mbps deals here.
Frequently Asked Questions
Is 150Mbps fast enough for a family of four with teenagers?
Absolutely. With 150Mbps, your household can comfortably support:
- 2-3 simultaneous 4K streams
- Online gaming while others video call
- Multiple devices connected to smart home systems
- Large file downloads without bogging down other activities
What happens if my speed consistently drops below the 80Mbps guarantee?
EE’s speed guarantee protects you by:
- Reporting the issue via the EE app for immediate troubleshooting
- If unresolved after investigation, you receive credit for downtime
- After 30 days of unresolved issues, you can cancel penalty-free
- Always test via ethernet connection for accurate speed measurements
Can I use my own mesh WiFi system with EE Full Fibre?
Yes, and many tech-savvy users do. However, note that:
- EE’s WiFi guarantee only applies to their provided equipment
- Some advanced features may require the Smart Hub Plus
- Setup is straightforward – simply connect your mesh system to the Smart Hub
How does the annual price increase actually work?
Like most providers, EE increases prices each March by CPI + 3.9%:
- For 2024, this meant increases of £3-4 monthly
- The increase applies to all customers, regardless of contract start date
- You cannot opt out, but can leave penalty-free within 30 days of notification if you don’t accept the change
What’s the real difference between EE and BT full fibre?
Though both use BT Group infrastructure, key differences include:
- EE often better value with mobile discounts
- BT includes more comprehensive cybersecurity standard
- EE typically has slightly better customer satisfaction scores
- BT offers more extensive WiFi guarantee coverage
Is there an early termination fee if I need to cancel?
Yes, early termination fees apply:
- Typically £9.50 × remaining months on contract
- Reduced if you’re within final 3 months
- No fee if moving home where EE doesn’t provide service
- No fee if speeds consistently below guarantee and unresolved
What makes EE’s customer service better than competitors?
EE consistently ranks higher due to:
- UK-based support centers with better-trained staff
- Comprehensive app with real-time troubleshooting
- Faster resolution times for technical issues
- More proactive communication during outages
Can I get a static IP address with EE Full Fibre 150?
No, static IP addresses are only available on EE’s business broadband plans. For most home users, dynamic IP addresses work perfectly fine for gaming, hosting, and remote access.
