Problem with your broadband? Or maybe there’s a mistake in your bill?
Are you in need of contact information for customer support from your Internet Service Provider (ISP)? We have compiled a thorough list of support numbers for broadband ISPs to assist you.
| INTERNET PROVIDER | SUPPORT NUMBER |
| AAISP | 03333 400 999 |
| Abel Internet | 0844 371 0184 |
| ADSL 4 Less | 0844 846 6502 |
| Aquiss | 01746 708090 |
| Ask4 | 0114 303 3200 |
| bOnline | 020 3617 9950 |
| BT | 0800 111 4567 |
| Cotswold Wireless | 0844 80 40 484 |
| Cybase | 0800 195 3648 |
| Demon | 0845 272 2666 |
| Direct Save Telecom | 0800 027 3930 |
| DiscountDSL | 0845 6444 194 |
| Eclipse | 0345 1224 111 |
| EE Broadband | 0800 079 8586 |
| EE Mobile | 07953 966 250 |
| Elite | 02392 61 81 71 |
| Falconnet | 0845 272 9233 |
| Fast.co.uk | 01428 80 80 80 |
| Firefly Internet | 0141 280 4440 |
| Firenet | 02892 707070 |
| Freeola | 08712 109 977 |
| Fuel Broadband | 0800 036 3839 |
| Gigler | 01202 237 911 |
| Green ISP | 0870 720 1690 |
| Hyperoptic | 033 3006 8791 |
| IDnet | 0800 331 7000 |
| John Lewis Broadband | 0800 022 3300 |
| KCOM | 01482 602 555 |
| Kencomp | 01539 898 145 |
| M247 | 0161 615 1270 |
| Madasafish | 0345 140 0200 |
| Mailbox Internet | 0844 9910060 |
| Merula | 0845 330 0666 |
| Nitrex | 0800 612 2110 |
| PlusNet | 0800 432 0200 |
| POP Telecom | 0343 538 6611 |
| Post Office | 034 5611 2970 |
| Quik Internet | 0845 527 4332 |
| Rural Internet | 01228 833 833 |
| SAQ | 01730 77 42 14 |
| Scotnet | 0845 270 0010 |
| SeeTheLight | 02920 028710 |
| Sky | 03442 411 653 |
| Spectrum Internet | 029 200 22 345 |
| SSE | 0345 071 9886 |
| Supanet | 01282 214 555 |
| Surf Anytime | 0141 280 5550 |
| TalkTalk | 0345 172 0088 |
| TenTel | 033301 12321 |
| Three Mobile | 0333 300 0330 |
| UK Free Software Network | 0333 101 0600 |
| Valutel | 01273 716797 |
| Vfast Internet | 01227 668901 |
| Virgin Media/Mobile | 0345 454 1111 |
| VISPA | 0330 088 5800 |
| Vivacti | 0800 091 1797 |
| Vodafone | 08080 034 515 |
| Wyenet | 01989 760902 |
| Zen Internet | 01706 902001 |
Other ways to contact your broadband provider
Telephone helplines of broadband providers can become congested, leading to long wait times in customer support queues. You can often avoid these lengthy waits by utilizing the live chat service provided by your broadband provider.
Many providers offer a live chat feature that will appear as a pop-up window when you access their website.
Alternatively, you can also reach out to them through social media platforms like Twitter or Facebook. Our research has shown that response times to inquiries posted on Twitter can be as fast as a few minutes.
