Rise Fibre is a good choice if customer reviews matter most to you, and a poor one if you want the lowest 24-month cost. At our sample address its low starting prices rose by £14 a month after four months, and its 24-month totals were well above Vodafone’s and Plusnet’s.
Prices in this review were checked on 1 November 2026 at a sample UK address. Rise’s prices depend on your postcode and on which network serves your home, so check your own address before you sign.
Our verdict in brief
Rise Fibre is a full fibre broadband provider that launched in summer 2025 and now serves almost 250,000 customers, after buying around 120,000 from TalkTalk. Customers rate it highly: 4.7 out of 5 on Trustpilot from 9,061 reviews when we checked on 1 November 2026.
The catch is the price path. Every 24-month deal we were shown starts with a £10 discount that lasts four months, and the price then rises by £4 every March. A 900Mbps plan that starts at £28.99 a month becomes £42.99 a month in March 2027.
Pros
- Strong customer reviews. A 4.7 Trustpilot score from more than 9,000 reviews, plus two UK Customer Experience Gold Awards.
- Rises stated in pounds. Rise shows the exact March 2027 and March 2028 prices before you order.
- No landline needed. Rise sells broadband on its own, with no line rental.
- Contract choice. 24-month, 12-month and 30-day rolling contracts.
- Free activation on current deals. The plans at our sample address showed “Free activation”.
Cons
- Steep jump after four months. The £10 discount ends just before the first £4 rise.
- Expensive over 24 months. At our sample address, Rise cost hundreds of pounds more than Vodafone at similar speeds.
- No Ofcom figures. Rise is too small to appear in Ofcom’s complaints tables, so there is less independent service data.
- Router details are thin. Rise doesn’t name its router or WiFi standard on its product pages.
Who Rise Fibre is and which networks it uses
Rise Fibre is the consumer brand of 4th Utility Holdings Limited, a company registered in 2017 that also runs its own fibre network in some blocks of flats and new-build sites. Rise is backed by the infrastructure investor CVC DIF.
Rise doesn’t rely on one network. It says it is “available on networks operated by BT, CityFibre, Community Fibre, Trooli, Freedom Fibre and 4th Utility”. BT’s network here means Openreach full fibre (FTTP). Which one you get depends on your address, and it changes your upload speed and your early termination charge.
In August 2026 ISPreview reported that TalkTalk had sold about 120,000 consumer customers to Rise, thought to be mainly on CityFibre’s network. If you are one of them, Rise says there is nothing you need to do and it will contact you directly.
Rise Fibre packages and prices
Rise sells full fibre only, from 150Mbps to 900Mbps at our sample address. Its national price list goes from 30Mbps up to 1Gbps, with 1Gbps from from £46 a month where available.
Rise Fibre 24-month prices at a sample UK address, 1 November 2026
| Package | Download / upload | First 4 months | From March 2027 | From March 2028 |
|---|---|---|---|---|
| Rise Fibre 150Mbps | 150 / 20Mbps | £17.99 | £31.99 | £35.99 |
| Rise Fibre 200Mbps | 200 / 30Mbps | £23.99 | £37.99 | £41.99 |
| Rise Fibre 300Mbps | 300 / 49Mbps | £26.99 | £40.99 | £44.99 |
| Rise Fibre 500Mbps | 500 / 70Mbps | £27.99 | £41.99 | £45.99 |
| Rise Fibre 900Mbps | 900 / 110Mbps | £28.99 | £42.99 | £46.99 |
Every plan above includes unlimited data and free activation. The upload speeds match an Openreach full fibre line; on CityFibre, Point Topic reports that Rise’s speeds are symmetrical, so uploads can be much faster. Not sure which tier you need? See what speed you need.
Rise Fibre
Full fibre with March rises shown
✅ Price rises £4 every March, with exact prices shown upfront
✅ Rated 4.7 on Trustpilot from 9,061 reviews
✅ Choose 24-month, 12-month or 30-day rolling contracts
12-month and rolling plans
Rise also offers 12-month plans with no introductory discount. At our sample address, 900Mbps cost £46 a month, rising to £50 a month in March 2027. The 150Mbps plan was £33 a month.
Rise’s 30-day rolling plans weren’t listed at our sample address. Rise says they “come with higher prices and more frequent reviews”.
Contract terms: price rises, fees and leaving early
Rise’s order page states the rise plainly: “Monthly price will increase every March by £4.” It then lists each plan’s exact price from March 2027 and March 2028, which is how Ofcom’s rules expect a mid-contract price rise to be shown.
The bigger jump comes first. The “£10.00 discount for first 4 months” ends at the end of February, and the £4 rise starts in March, so the monthly bill goes up by £14 at once on a November start.
Rise also raised prices for existing customers in spring 2026, “to meet increased operational expenses”. If a rise isn’t set out in your contract, Ofcom’s rules give you at least 30 days’ notice and 30 days to leave without an exit fee.
The other costs to know:
- Activation. Rise’s price list shows a £19.99 activation fee, but the deals at our sample address said “Free activation”.
- Notice. After the 14-day cooling-off period you must give 30 days’ notice, and you pay for those 30 days.
- Early termination charge. Rise charges the remaining contract value, minus VAT and £15.10 a month on third-party networks such as Openreach or CityFibre (£2.10 on its own network), then adds VAT back.
- Other fees. A missed engineer visit costs £25 and a late payment £7.50.
If the deal on offer doesn’t suit you, our guide to how to negotiate a better broadband deal covers what to say.
Router and WiFi
Rise supplies its equipment on loan, which its terms describe as an “integrated ONT-router” with cables and a fibre faceplate. You must return it within 14 days of being asked when you leave, or pay its full cost.
Rise doesn’t name the router it sends to Openreach and CityFibre customers. Ask which router you’ll get before you order. In blocks of flats on its own network, its help pages give a self-install guide for an Icotera router.
You can use your own router. Rise sends a free “bridge” device and gives you PPPoE login details in your account, but warns it may not be able to support you if you do.
Service record and customer reviews
Ofcom’s quarterly complaints tables cover only the largest providers (BT, EE, Plusnet, Sky, TalkTalk, Virgin Media and Vodafone), so there is no Ofcom figure for Rise. That leaves customer reviews and industry awards as the main evidence.
On 1 November 2026 Rise had a TrustScore of 4.7 (“Excellent”) from 9,061 reviews on Trustpilot. Rise says it has won two UK Customer Experience Gold Awards, and its leadership team was named Executive Leadership Team of the Year at the UK Fibre Awards in 2025 and 2026.
If a complaint isn’t resolved, Rise is signed up to CISAS, the Ofcom-approved dispute scheme, and follows the ISPA code of practice. Calls to its customer support line, 0333 2200 550, carry no extra charge from Rise.
Check your speed before you call Rise
Rise’s terms set a minimum speed of 50% of the headline figure, measured over a CAT6 cable for at least three days in a row. On its 900Mbps and 1Gbps plans it treats anything below 70% over a wired connection for three days as a fault.
Run a wired test on three days in a row before you report a slow Rise line.
Powered by BroadbandSpeedTest.uk.com
If speeds stay too low after its checks, Rise’s terms say it will move you to a different product, which “may be a downgrade”, and charge you for that product. They don’t promise a fee-free exit.
How Rise Fibre compares over 24 months
This table sets three Rise tiers against national providers at similar speeds, all at the same sample address. Rise’s totals assume a November 2026 start: 4 months at the starting price, 12 after the March 2027 rise and 8 after the March 2028 rise.
Rival totals use their fixed spring rises (5, 12 and 7 months) and include their rewards.
24-month cost, Rise Fibre against rivals at similar speeds, sample UK address, November 2026 start
| Deal | Speed | Starting price | 24-month total |
|---|---|---|---|
| Rise Fibre 150Mbps | 150Mbps | £17.99 | £743.76 |
| Vodafone Full Fibre 150 | 150Mbps | £20.50 | £583 |
| Plusnet Full Fibre 145 | 145Mbps | £21.99 | £506.76 |
| Rise Fibre 500Mbps | 500Mbps | £27.99 | £983.76 |
| Vodafone Full Fibre 500 | 500Mbps | £24 | £547 |
| Rise Fibre 900Mbps | 900Mbps | £28.99 | £1,007.76 |
| Vodafone Full Fibre 910 | 910Mbps | £26.50 | £562 |
| Plusnet Full Fibre 900 | 900Mbps | £26.99 | £601.76 |
At 900Mbps, Rise cost £445.76 more than Vodafone over 24 months at this address. Even before Vodafone’s reward, Rise was £280.76 dearer.
At 150Mbps the gap was smaller: Rise cost £160.76 more than Vodafone, which had no reward on that deal. Prices vary by address and network, so Rise may compare better where it runs its own fibre. For a wider view, see our cheapest broadband deals and best broadband providers.
How to check if Rise Fibre is available
Rise only takes orders for addresses it can connect, so start with your postcode:
- Enter your postcode. Use the Rise Fibre availability checker and pick your address from the list.
- Check the plans and the March prices. The order page shows each plan’s upload speed and its price from March 2027 and March 2028.
- Compare the 24-month total. Add up four discounted months, 12 at the first rise and 8 at the second, and set that against a national provider at the same speed.
- Book installation if needed. If your home isn’t already connected, an engineer fits a socket, by default within two metres of your front door.
If you are new to the terms, our guide to fibre vs full fibre explains what FTTP means for you. More provider reviews are in our UK broadband provider guides.
FAQs
Is Rise Fibre the same as 4th Utility? Yes. Rise Fibre is a trading name of 4th Utility Holdings Limited, launched in summer 2025. 4th Utility builds fibre in some blocks of flats and new-build sites, and Rise also sells over Openreach, CityFibre and other networks.
Does Rise Fibre put prices up mid-contract? Yes. Its order page says “Monthly price will increase every March by £4” and lists the exact new prices. On 24-month deals, a £10 introductory discount also ends after four months.
Do I need a landline with Rise Fibre? No. Rise sells broadband only, with no line rental. See our guide to broadband without a landline for what that means for home phones and alarms.
I was a TalkTalk customer. Has my account moved to Rise? Rise bought around 120,000 TalkTalk customers in 2026. Rise says affected customers don’t need to do anything and will be contacted directly.
How do I cancel Rise Fibre? Call 0333 2200 550 and give 30 days’ notice. Inside the minimum term an early termination charge applies, and you must return the router or pay for it.
Prices depend on your postcode. Check what you can get at your address.
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