IT Service Management (ITSM) - Definition or Meaning

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IT Service Management (ITSM)

Author:

Marc Ferguson

Published:

15/05/2024

Updated:

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Definition of “IT Service Management (ITSM)” :

IT Service Management (ITSM) refers to all the activities involved in designing, creating, delivering, supporting, and managing the lifecycle of IT services. It ensures that IT services align with business needs and goals.

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