Connect Fibre is a good choice if it has built full fibre in your village and you want a price that stays fixed for 24 months. Its reviews are excellent and its terms let you leave if speeds fall well short. National providers with rewards can still work out cheaper.
Connect Fibre only sells on its own network, so most of its customers live in villages and small towns that had slow broadband until recently. Prices here were checked on 1 November 2026.
Our verdict in brief
Connect Fibre is the retail name of Fibre Assets Ltd, a full fibre network founded in 2019. It builds in parts of Cambridgeshire, Derbyshire, Staffordshire, South Yorkshire, Nottinghamshire and Essex, including government-funded Project Gigabit areas.
Its pricing is the main draw. The 24-month plans start at £24.99 a month, and Connect Fibre says “your price won’t change during your contract term”. Customers rate it 4.8 out of 5 on Trustpilot from 2,668 reviews (checked 1 November 2026).
Pros
- No mid-contract price rises. Its terms say price changes don’t apply to contracts still in their minimum term.
- A real speed promise. You can leave without an exit fee if speeds stay more than 10% below your contract.
- WiFi 7 router included. A tri-band TP-Link router with 2.5Gbps ports on the main plans.
- 30-day money-back guarantee. New customers can cancel in the first 30 days and get a refund.
- Strong reviews. 4.8 on Trustpilot from more than 2,600 reviews.
Cons
- Small, patchy footprint. Only listed villages and towns, and the Project Gigabit build is behind its contracted totals.
- Can cost more than rivals with rewards. At gigabit speed, Vodafone and Plusnet were cheaper over 24 months once their rewards were counted.
- Deals behind a sign-up form. Its site asks for your name, email and phone number before showing address prices.
- No Ofcom figures. Connect Fibre isn’t in Ofcom’s complaints tables.
Who Connect Fibre is and where it covers
Connect Fibre is a trading name of Fibre Assets Ltd. It began in Cambridgeshire, and ISPreview reported investment from Foresight Group in 2022. It builds its own FTTP network rather than reselling Openreach, re-using existing ducts and poles where it can.
It holds two Project Gigabit contracts from BDUK, the government body funding broadband in hard-to-reach areas. Government figures updated on 23 October 2026 show it had built 5,090 of 12,880 contracted premises in Derbyshire and 3,520 of 6,700 in North East Staffordshire.
Its coverage list includes Bluntisham, Earith and Sutton in Cambridgeshire; Ashbourne, Bolsover and Wirksworth in Derbyshire; Kidsgrove and Abbots Bromley in Staffordshire; Dore, Totley, Thorne and Bawtry in Yorkshire; and Hockley and Rayleigh in Essex.
Connect Fibre packages and prices
Connect Fibre sells four full fibre speeds. These are the standard prices in its price book; it shows offers for your address after a postcode check.
Connect Fibre standard prices, price book read 1 November 2026
| Package | Speed | 24-month price | 12-month price | Router |
|---|---|---|---|---|
| Connect Fibre Fibre250 | 250Mbps | £24.99 | £29 | WiFi 7 |
| Connect Fibre Fibre1000 | 1000Mbps, symmetrical | £29.99 | £45 | WiFi 7 |
| Connect Fibre Fibre2000 | 2000Mbps, symmetrical | £34.99 | £59 | WiFi 7 |
| Connect Fibre Fibre5000 | 5000Mbps | £44.99 | £49.99 | WiFi 7 |
The 24-month prices are fixed for the whole contract. Connect Fibre guarantees symmetrical speeds on Fibre1000 and Fibre2000, measured to the router; it doesn’t state the upload speed for Fibre250 or Fibre5000. Ask before ordering if upload matters to you.
Connect Fibre
Full fibre at a fixed price
✅ No mid-contract price rises during the 24-month term
✅ TP-Link WiFi 7 router included on the main plans
✅ Rated 4.8 on Trustpilot from 2,668 reviews
Most homes don’t need more than Fibre1000. Our guide on what speed you need helps you pick a tier.
Add-ons and the Essentials social tariff
Broadband comes without a landline. Connect Phone Anytime, with unlimited UK calls over the fibre line, costs £10 a month, and you can keep your number. See broadband without a landline for what that means for alarms and handsets.
Connect Mesh and Connect TV cost £10 a month each. With Connect Mesh, Connect Fibre promises at least 120Mbps over WiFi in every room, or it refunds your last payment.
Essentials, its social tariff, costs £20 a month with a WiFi 6 router. It is open to people on benefits including Universal Credit, Pension Credit and Personal Independence Payment.
Contract terms: fixed prices, fees and leaving
Connect Fibre’s terms say “any price changes will not apply to contracts which are still within the Minimum Term”. Its FAQ puts it plainly: “your price won’t change during your contract term.” That makes it one of the few providers with no mid-contract price rise at all.
When the contract ends you move to a rolling monthly plan at the out-of-contract price, after at least a month’s notice of any change. Connect Fibre says you can then choose from the same deals offered to new customers.
The other terms to know:
- Installation. A standard installation is free. Connect Fibre fits a connection point at the boundary of properties on its network as it builds; long runs, special surfaces or outbuildings may need a quoted non-standard install.
- Cooling-off. You can cancel within 30 days of installation, and the 30-day money-back guarantee refunds your first month and any installation fee.
- Leaving early. The early termination charge can be up to the remaining charges for the minimum term. Give one month’s notice.
- Equipment. Return the router when you leave or pay up to £100 per device.
We found no live promotion on 1 November 2026; its most recent listed offers ended in spring and summer 2026.
Router and WiFi
Every main plan comes with a TP-Link WiFi 7 router on loan. Connect Fibre lists it as tri-band with 6GHz, up to 9.3Gbps over WiFi, and four 2.5Gbps Ethernet ports.
Those 2.5Gbps ports matter on Fibre2000 and Fibre5000, where a 1Gbps port would cap a wired device. The router supports Connect Mesh, which adds extra nodes for larger homes.
Speed guarantee, service record and reviews
Ofcom’s quarterly complaints tables cover only the largest providers (BT, EE, Plusnet, Sky, TalkTalk, Virgin Media and Vodafone), so there is no Ofcom complaints figure for Connect Fibre.
On 1 November 2026 Connect Fibre had a TrustScore of 4.8 (“Excellent”) on Trustpilot from 2,668 reviews. If a complaint isn’t resolved, its terms point to Ombudsman Services.
Check your speed against the guarantee
Connect Fibre’s terms give you the right to cancel without early termination charges if your speeds are “consistently more than 10% lower” than those in your contract, once it has had a fair chance to fix the problem.
Run a wired speed test and keep the results if Connect Fibre falls short.
Powered by BroadbandSpeedTest.uk.com
The guarantee is measured to the router, not over WiFi. Test with a device plugged in by cable, on several days, and keep the results before you call Connect Fibre on 01223 080 790.
How Connect Fibre compares over 24 months
Where Connect Fibre has built, a national provider may also be available. This table sets its fixed prices against rivals’ deals at a sample address, including their fixed spring rises (5, 12 and 7 months from a November 2026 start).
24-month cost, Connect Fibre against rivals, November 2026 start
| Deal | Speed | Starting price | Total before reward | Total after reward |
|---|---|---|---|---|
| Connect Fibre Fibre250 | 250Mbps | £24.99 | £599.76 | no reward |
| Plusnet Full Fibre 300 | 300Mbps | £23.99 | £679.76 | £539.76 |
| Connect Fibre Fibre1000 | 1000Mbps | £29.99 | £719.76 | no reward |
| Vodafone Full Fibre 910 | 910Mbps | £26.50 | £727 | £562 |
| Plusnet Full Fibre 900 | 900Mbps | £26.99 | £751.76 | £601.76 |
On monthly bills alone, Connect Fibre Fibre1000 is £7.24 cheaper than Vodafone and £32 cheaper than Plusnet over 24 months. Count the rivals’ rewards and Vodafone comes out £157.76 cheaper.
At the entry tier, Fibre250 costs £80 less than Plusnet Full Fibre 300 before Plusnet’s reward, and £60 more after it. Connect Fibre’s monthly price is fixed, while the rivals’ totals depend on a one-off reward. See also our cheapest broadband deals and best broadband providers.
How to check if Connect Fibre is available
Connect Fibre can only connect homes on its own network:
- Check the coverage list. If your village isn’t on it, Connect Fibre probably can’t serve you yet.
- Enter your postcode. Use the Connect Fibre availability checker. The site asks for contact details before showing deals; the marketing box is optional.
- Compare the 24-month total. Multiply the fixed monthly price by 24 and set it against a national rival’s total with its rises.
- Book the install. A standard install is free and usually takes one to two hours, according to Connect Fibre.
New to full fibre? Our guide to fibre vs full fibre explains FTTP. More reviews are in our UK broadband provider guides.
FAQs
Does Connect Fibre put prices up mid-contract? No. Its terms say price changes don’t apply to contracts still in their minimum term, so the 24-month price is fixed.
Who owns Connect Fibre? Connect Fibre is a trading name of Fibre Assets Ltd, founded in 2019. ISPreview reports it is backed by investment from Foresight Group.
Is Connect Fibre part of Openreach? No. It builds and runs its own full fibre network, which is why it is only available in specific villages and towns.
Does Connect Fibre have a social tariff? Yes. Essentials costs £20 a month for people on qualifying benefits, including Universal Credit and Pension Credit.
Can I leave if Connect Fibre is too slow? Yes, if speeds are consistently more than 10% below your contract and Connect Fibre can’t fix it, you can cancel without early termination charges.
Prices depend on your postcode. Check what you can get at your address.
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